Healthy Paws | Pet Insurance Review

Healthy Paws has covered our two pups for over five years. They have consistently processed claims expeditiously during that time and have been very responsive to our questions/concerns. Our Lab, Figgie, recently underwent knee surgery, totaling $4,668.90. I filed the claim through their website on Friday and it was processed by Sunday afternoon. Healthy Paws covered the entire claim with no questions asked. Check was received ($4,202.01, reflecting their 90% responsibility) within four days. They even followed up to see how she was doing and offered to help with her rehab. Can't ask for better service than that! Very pleased with them.

Best insurance I've had. I wish I knew of this company with my last dog that'll take me 5+yrs to pay off. 1)One deductible per year, not per incident. 2)All inclusive, no learning of side packages you "should've had" after the fact so you're not covered. That's what killed me financially with the last company I used. Well, that and a pay out cap 3)No pay out cap. Makes decision making, needed care.. not to mention less stressful and more peace of mind you can provide your furry family the best chance possible. I've told probably 8 people about this plan who have joined. One who had a great experience with Healthy Paws after her dog was bitten by a snake and another who had to have knee surgery. We all agree, Healthy Paws has been the best plan out there, hands down!

I've had my Boston since he was 10 weeks old and shortly obtained Healthy Paws after getting him. Oliver turned 5 years in October 2016 and just a couple weeks later showed concerning and painful behavior. I took him to his regular vet for diagnosis, an emergency vet the next day and then another emergency vet the third day on a Saturday for an emergency MRI that required immediate neck surgery for ruptured discs in his neck. Almost $7,000 for the 3 days of treatment. Although most of us would do anything for our pals, knowing I had HP allowed me without hesitation to tell the docs to do whatever they needed to do to treat him. Some people wouldn't be able to. This was not my first claim, and each time the staff is very expedient in their claim processing and per my contract I am reimbursed exactly what is expected. The staff also follow up to see how recovery is going. Ollie is now doing amazing and back to his happy Boston self. My advice, get a quote and do a little math. It's then really an easy and intelligent decision.

The best experience. Working with Healthy Paws has been not just easy, but a joy. The entire process is clear, refined, fast and empathetic. The follow up email checking on our dog was a delightful surprise.Everything was transparent and happened just as described and expected.

Our beloved Lab puppy had a Coccidia infection which caused an intussusception. That was in the waiting period so they didn't pay anything for treatment - that's ok.After that, she needed two more surgeries and a lot of medication due to 2 intussusceptions (in other parts of her intestant, and not connected to Coccidia). They declined to pay anything because they say it's all related to the Coccidia infection and so in the waiting period and so - Zero. We asked them for a review what they did through their "third-part vet". This vet stated the same, which we knew before as these vets are biased (they are paid by the insurance company). We offered a review by a "real" third-party vet at our expense which they declined. They are extremly customer-unfriendly (not responding to emails, not providing details, and so on). They never wanted to pay anything right from the beginning. We are almost broke now. The worst insurance company I ever had to deal with (and I work in the insurance business, btw). Sad but true.