Healthy Paws | Pet Insurance Review

I insisted to my husband that we get pet insurance for our beloved border collies. They were both in perfect health at the time (Sparkle - 4 years, Magic - 2 years), and so we signed up with Healthy Paws in May 2015. Two months later, Sparkle got sick with a severe urinary tract infection and was rushed to the emergency vet because she was peeing blood. Healthy Paws covered the claim and it was a big help to us. Within the first year having Healthy Paws, Sparkle had a few claims related to her UTI, and also a lipoma biopsy, all which was covered with no hassle. The claims were processed quickly. This year, our other dog Magic had a cracked tooth, which was an unexpected $1400 expense for surgery and extraction, plus medication. The whole thing was covered by our plan, and we were so happy to have been able to afford the best treatment for our boy. We have the $250/90% plan for each dog so we pay a higher premium, but this is absolutely worth it for us. Healthy Paws covers any accident or illness, with the exception of pre-existing conditions. The claim submission process is easy and their customer service is great. I strongly recommend them to any pet parents looking for extra protection for your finances as it relates to your pet's health.

My English Bulldog, Lula Belle, tore her CCL and it was a such a blessing to know that I had great pet insurance. Everyone one I spoke to over the phone or through email took the time to answer any questions I had with patience, kindness, and real concern for my dog and how she was doing. They answered every question I had about how to submit a claim and what information was needed in order to process them. This was my first claim for a pet and it couldn't have been simpler. Healthy Paws makes the whole process as smooth and uncomplicated as possible. It gave me such peace of mind to know that I could give my dog the surgery, medications, and check-up appointments she needed without financial worry.

I am so grateful to everyone at Healthy Paws! They were extremely kind and patient as they helped me to process my first claim for my Lula Belle. It gave me such peace of mind to know I had great health insurance for my girl to make sure she was able to get the surgery, medications, and check-ups she needed for her torn CCL. It was absolutely one of the best decisions I ever made as a pet owner. Every person I spoke to on the phone or through email as I asked questions about filling out claim forms (which turned out to be such as an easier process than I thought it was going to be) and checking the status of what was needed to get them processed was kind, patient, and genuinely concerned about the health of my dog.

My 9 year old German Shepherd tore his ACL and required TPLO surgery. I had taken him to two different vets for consultations and was referred to a third for the actual surgery. Healthy Paws handled my claims by email within a couple of days. When the surgery was finally completed and I sent in the last claim they responded within hours! They covered exactly what they said they would cover and made the whole experience so much less stressful than it would have been otherwise.

HP has made things very simple with their straightforward policy, their claim submission app, and their quick turn around time on claim determination. They have been a financial savior for us when our dog had emergency surgery.