Healthy Paws | Pet Insurance Review

We very much appreciate having Healthy Paws Pet Insurance. My daughter has autism, and "Sparkles" is her emotional support dog. We would do anything for this little dog who is so important to my daughter. Therefore we purchased insurance with the maximum coverage and the lowest deductible - even so, our monthly fee is reasonable. Healthy Paws Pet Insurance gives us peace of mind knowing we could afford "to do everything necessary" for Sparkles (though hopefully there will not be many occasions to be in that position!). Healthy Paws Pet Insurance customer service is excellent - one of the best companies I've ever had dealings with. Their phone representatives are always knowledgeable and courteous - and they are "real" people - not "automated" - who express genuine concern. Sparkles had several vet appointments for a recurrent eye corneal ulcer. We eventually learned she required surgery to correct an underlying eye condition causing the repeated ulcers. Through each step and multiple vet appointments, Healthy Paws processed the claims and mailed a check within a week or so after submitting the claim. Healthy Paws has more than paid for my premiums considering Sparkles' need for repeated vet visits and surgery. Claim submission is very easy (either on-line, or via fax, or snail mail - and I am NOT tech savvy!) Their responsiveness and customer service far exceeds any service I have had with "people insurance". I would highly recommend Healthy Paws Pet Insurance company!

Almost lost my precious Mercy. Overnight she developed life threatening digestive problem. Rushed her to hospital over 50 miles away. Diagnosis was clostridium - dangerous bacterial infection. She received excellent care & is recovering very well. I was so grateful I had insurance with healthy paws to help with expenses & am even more grateful for their simple & straight forward filing process and for their reaching out with care & concern for information on Mercy's recovery.

Just signed up for pet insurance this year never thinking I'd need to use it so soon. My 5 y//o Golden (Mia) had a R knee injury requiring surgeryseveral months after obtaining the insurance and the bill was over $3000. Healthy Paws paid their share of the claim within a week and even emailed me after the surgery to make sure Mia was doing well. Very impressed with their service. I work in health care and wish our human coverage was just as efficient!

My dog tore her ACL and needed surgery (over $3000). I submitted the doctor's notes and invoice to Healthy Paws and the claim was quickly settled exactly as advertised for my plan - there were no unexpected "exclusions". I continue to be super impressed with this company and have recommended it to others. Following surgery, the vet recommended physical therapy/rehab on my dog's knee and Healthy Paws covered that too!

Our 7 month old lab puppy ate a sock and it caused an obstruction requiring emergency surgery to remove it, very expensive! So pleased with my decision to choose Healthy Paws Insurance, what a relief to only be responsible for 20% of that total bill......They have even sent me personalized emails to check on my pup after surgery, claims accepted quickly with reimbursement coming within days!!