Healthy Paws | Pet Insurance Review

With the many issues our dog has had (2 TPLO surgeries among other things), we've never had any problems with reimbursement. When we started with Healthy Paws, I expected a lot of pushback if we submitted a claim. All I have ever received is prompt payment and great customer service. I now recommend Healthy Paws to all my pet-owner friends.

The process for filing a claim could not be any simpler. Just upload a picture of the invoice to the app and you have a check in just a few days. The few times I called the company I was treated as if I was the most important customer they had. The policy is the most comprehensive I could ask for and there's no "fine print."

A lifesaver. This company is wonderful. Healthy Paws is very affordable for the level of coverage you can get ($100 yearly deductible, 90% reimbursement). We just had $6,000 worth of emergency vet services after our furbaby ate something she wasn't supposed to, and Healthy Paws processed everything in a couple of business days. I usually receive any reimbursement checks within a week of submission. Very simple submissions using your app and no hoops to jump through. I want to say thank you to you, your team, and Healthy Paws...you guys have been actual lifesavers. There is no way I would be able to afford to make decisions based on what is best for my dog and her quality of life v. what is the most we can afford. I have recommended Healthy Paws to EVERYONE I can. I will never go without pet insurance through you guys.

Quick and easy reimbursement, great coverage, and excellent customer service.

People often say they “would give anything to have one more day” with a friend or loved one. Unfortunately, the realization of “anything” leads to financial disaster in addition to heartbreak. I took out Healthy Paws Pet Insurance the day I brought my puppy home five years ago. I thought he would most likely do something stupid such as swallowing a stick, eating gum, or some other “dog” activity that was not well thought out by him or his owner. For five years we paid on our Healthy Paws Insurance without a claim. I was tempted to cancel the policy since he was now five years old and no disasters had occurred. My “one more day” unfortunately came. Two weeks shy of his fifth birthday, I took my dog to the vet and he displayed symptoms of ITP (immune mediated thrombocytopenia). The cause was unknown. The initial treatment estimate was up to $5,000. I knew I had insurance so I approved the treatment. He did not respond to treatment and the next set of procedure costs made me hyperventilate. I called Healthy Paws Pet Insurance and spoke to the representative that stated, “If the process is FDA approved, we’ll support your vet. Please go back and be with your dog and don’t worry”. Healthy Paws Pet Insurance and their representative were there for my dog and me over the six-week battle that far exceeded the initial treatment estimate. My dog received state of the art treatment and I was reimbursed the 90% of my policy within 3-4 days of submitting the invoice. The vet hospital did their best but we ultimately had to put the dog to sleep. Healthy Paw Pet Insurance ensured that money was not a barrier to treatment. Healthy Paw Pet Insurance gave me one last walk around the lake with my best friend. I shared one last pizza crust with him, and I was there in the end. The employees at Healthy Paws sent a hand written sympathy card and stated they would help in any way they could. It’s not often you get to thank an insurance company. I will never forget the support they gave me during my dog’s health battle and will recommend them to everyone that will listen. Healthy Paws enabled me to “give anything” for one more day. I was able to say goodbye on my terms. Thank You to the men and women of Healthy Paws.