Healthy Paws | Pet Insurance Review

Healthy Paws saved my 4 1/2 yr old English Bulldog, Thor. Thor developed a sudden head tilt four weeks ago and was misdiagnosed for ear infection. Two weeks after antibiotic and negative culture result he still had the persistent head tilt. Thor needed a MRI to rule out tumor in the inner ear or brain. MRI showed dense thickening area in his inner ear which they couldn't confirm tumor at the time. He also had mild meningitis. He needed a Total Ear Canal Ablation the next day to clean out the bulla. Biopsy sent off and unfortunate came back as cancerous. Thor had additional testing to rule out lymphoma and to see if the cancer metastasize to the adjacent lymph node which was negative. Between MRI, surgery, medications, and diagnostic testings my credit card rack up to around $6000. I submitted the claim to Healthy Paws and within 3 days everything was approved with 80% reimbursement. A couple days later I received my first check for the MRI. Healthy Paws is truly a well trusted insurance company. My husband thought pet insurance was a scam until he met Thor and learned about Healthy Paws. I had Healthy Paws for 2 1/2 years and have always been happy with their service. They are extremely diligent to process my claim as quickly as possible. Even though the site says 10 days turn around for claim I usually hear back within 3 days. I shop around and received numerous quotes from other pet insurance before signing up with Healthy Paws. Other health insurance was more expensive and has so much more restrictions on what they cover. It took me a while to do all the research and was very skeptical at first with Pet insurance but I'm so thankful I found Healthy Paws. I just want to get the word out there to all the pet parents how important it is to have insurance but more importantly to choose a reputable, trusted insurance to protect your loved one. I can't say enough about Healthy Paws how truly amazing they are and if I can give them more than 10 for rating I would.

It could not have been uneasier process for me to submit a claim and get reimbursed within only a few days. The people were all very kind and pleasant to deal with and very efficient.

I can't tell you how impressed I am with your services and how easy it was to file the claim. With the stress of the situation with my boy having to have surgery, it is so helpful that the process of filing claims is so simple and that you are so supportive in the process. My sister has her dog (Zizu's brother) insured with you and has great things to say about Healthy Paws too. Until now, I have had a very poor impression of insurance companies in general, but you have clearly differentiated yourselves from the rest! I only wish my own medical insurance could be so straight forward, transparent and easy to deal with! I will recommend Healthy Paws enthusiastically to all of our dog friends! Thank you for what you do - and for how you do it! You have made a very positive impact with our family.

I cannot recommend Healthypaws highly enough and wish there were more stars to give. My border collie rescue was saved from the streets of Stockton by the SPCA. He's adapting to a life without scavenging, but its not been easy, and we've had several vet visits and 2 stomach surgeries. The surgeries are expensive and would have impacted my financial cushion. I'm so thankful for Healthypaws. They streamlined the claims process! I could be there for my recuperating pal, instead of racing around filling out forms, scanning –faxing – emailing them, and hoping they were received. Healthypaws responded quickly, notified me of the approvals, and quickly disbursed my reimbursement. They are professional, responsive, and honest. Moreover, I received a personal email about a week after my pup’s surgery checking in to see how he was recovering and wishing us well. I have never received such a thoughtful follow-up from an insurance company, not for me, my family, or my pet. I cannot recommend Healthypaws enough. Insurance with a heart. They have me as a client for life.

After having pet insurance with another company for 7 years we recently switched to Healthy Paws. What a wonderful and caring company! We had a life threatening emergency with our beloved dog last month and I could not believe the service, the kindness, and the claims efficiency Healthy Paws provided. I cannot imagine a better pet insurance company anywhere. Thank our lucky stars we switched to become part of their customer family! The BEST decision ever.