Healthy Paws | Pet Insurance Review

The Healthy Paws claims process was simple and swift. The process was straightforward and we were able to track the status of the claim using the iPhone app.We received our reimbursement check around one week from submitting the claim. 5/5 stars!

I can't say enough good things about my experience with Healthy Paws. They fully covered a very expensive surgery unbelievably quickly. Our ten month old border collie, Athena needed surgery on her knee. Being a very active border collie makes recovering major leg surgery very difficult. Having Healthy Paws insurance has really removed a great deal of the stress from Athena's parents so our energy can go towards the challenge of keeping Athena engaged without activity. I'm feeling very smart to have bought of insurance and even smarter for choosing Healthy Paws. There rapid response was amazing. When I called with a question they couldn't have been more concerned and helpful. I wish people insurance could be like this.

I only had Healthy Paws Pet Insurance for 2 months when my 3 year old dog, Sparty, became critically ill a few days before New Years Eve. My veterinarian ran numerous blood tests and x rays and couldn't figure out what was wrong with Sparty so I was sent to a specialist ER clinic where they immediately hospitalized Sparty and began running more blood tests, x-rays and an ultra sound. After 3 days, an obstruction was ruled out and it was determined Sparty was suffering from gastritis and possible pancreatitis caused by a "gourmet" treat he was given for Christmas. I took a picture of the bills (which seemed enormous to me) and submitted them through the Healthy Paws App. I recieved e mail updates a few days later that they were processing my claims and within a week had had two checks that covered 80% of Sparty's bills once I met the deductible. I can't begin to express how relieved I was when they processed my claims, no questions asked, and reimbursed me. I did my due diligence when looking into Pet Health Insurance and talked to everyone I knew, read reviews and called up the companies. Healthy Paws' customer service gets an A+. I hope I never have to make another claim again but I have peace of mind knowing Healthy Paws is there to help.

After my deductible met, they paid immediately for 3 expensive, complicated surgeries. They checked on my dog after. This is most efficient, kind and caring organization! If only human insurance was handled like this. I tell every pet owner I can about this incredible organization! My dogs and I thank you Healthy Paws!!!

When we first got our puppy, we purchased pet insurance through VPI. We paid our monthly fee for several years with no claims. Then 1 day our dog (3 years old at the time) got a blockage. Emergency vet, surgery, and hospital stay later, we racked up a $1,600 bill. I wasn't worried, I had pet insurance. Well, they only paid us $400 (and that was after months of fighting with them, originally it was $200). We immediately canceled our VPI policy and I went on the hunt to find a better company. That is when I found this website and saw all the great ratings that Healthy Paws had. We decided to join and it was the BEST choice! We have now been with Healthy Paws for 6 years and have never had a single issue. We have had about 10 claims, including 2 different mass removal surgeries and the reimbursement process is fast, efficient and extremely fair. They even have an app where you just take a picture of the receipt! I have not had to call them with a single argument or fight about what they covered or what they reimbursed us for. It has been such a great experience with Healthy Paws and the best part? They send you an email after your claim from a real person (not an automated email) asking if your animal is okay. If you respond, they email you back. I would recommend them to anyone who would listen.