Healthy Paws | Pet Insurance Review

Throughout this ordeal of Sugar going through open heart surgery, Healthy Paws has been nothing short of incredible with their support throughout Sugar's recovery.

This insurance is so much better than what we discovered when shopping around. And all that made us choose Healthy Paws us absolutely true! It is exceedingly ez to file claims - just open the app and snap a photo of the paperwork provided by your vet. That's it! No waiting for staff to forward anything or disputes. Also, it has an annual deductible rather than for each occurrence. This is not the case with many other providers. We live this insurance almost as much as we love our lab!

I have had a great experience with Healthy Paws Pet Insurance. I adopted a rescue, Noel, who is a dachshund/beagle mix. Because dachshunds can be prone to back and teeth issues, I decided to get insurance for her. Even though she has, thankfully, not had any back or teeth issues, so does occasionally suffer from G.I. upset and recently had a small mammary mass removed. Healthy Paws makes it very easy to submit claims and the checks come right on schedule, each time. Any time I've called, a live representative has helped me successfully navigate the issue. Their customer service people are incredibly responsive, articulate, informed about the service and caring about the pet involved.

While reluctant to do so, I purchased pet insurance based on the urging of my Niece who is a strong advocate. Having had experience with other pet insurance companies, she gave HealthyPaws a very good recommendation based on her experience with them. I am so pleased to give them a Five Star recommendation based on my experience. For example, our 1 year old Goldendoodle was hit in the hip by a large dog at the local dog park which resulted in a fractured femoral head. Consequently, it was necessary to perform a surgical Femoral Head Ostectomy (FHO) which is quite expensive. I filed the claim on the 25th of the month and received my reimbursement in less than 10 days. I consider that to be Five Star service. I have received the same level of service on all of my claims.I’m very pleased with the on-line claim process, it’s simple and efficient and the web site is easy to navigate. I have spoken to representatives on occasion and found them to be polite, well informed, willing to help and also prompt in getting back to me, if necessary. The only negative is that I would have preferred a pre-surgery approval in writing. However, they did give me a verbal approval and, to their credit, are good to their word. I am so please to have insured with HealthyPaws Pet Insurance & Foundation and have recommended them to my Vet, my neighbors and friends. Thank you HealthyPaws, J Brown

We are SO happy with Healthy Paws Pet Insurance. We've had to submit several claims for our 7-month old puppy, Winnie, who had surgery recently for a rare GI problem. Healthy Paws has processed claims promptly, reimbursed us, and even sent follow-up emails to check on our pets. We're very grateful that we got pet insurance, and even more grateful that we chose Healthy Paws.