Healthy Paws | Pet Insurance Review

I bought Healthy Paws coverage for my female German shepherd after a terrible cancer scare that cost me more than $2,000 in a week’s time. The local vets were wrong and we were elated when the specialists at UPenn told us she was just fine. Of course, that didn’t help our bank account. We were still out all that money on a misdiagnosis. During the short time that we thought we would lose our little girl, my husband and I were numb and discussing ways to come up with the money to at least try to save her-including taking a mortgage on our home. I know that sounds crazy to some people, but I know the dog people shopping for insurance will totally get it. I now have my new puppy insured as well and I’m almost afraid to point this out (as the great folks at Healthy Paws will of course see this) but Healthy Paws has actually paid back more in claims than I have paid in premiums. Most recently to have a “non-stuffed” stuffed animal removed from my puppy’s stomach. Yes, he ate the unstuffed kind. Of course, there are a lot of choices out there besides Healthy Paws. I know someone who had insurance through another company and he said he finally cancelled it after they did not pay a single claim. I sent him a link to Healthy Paws. Customer service is excellent. Claims are paid extremely fast. !!! I could go on and on, but the fact of the matter is I no longer have to feel that tightness in my stomach when I am facing an emergency with my dogs. I don’t have to worry about mortgaging my house just as we are hitting retirement age. Healthy Paws is there for us.

We joined Healthy Paws last summer shortly after getting our new English Mastiff puppy. Like many, I've become a little jaded over the years with insurance companies pointing to the small print for reasons to not support a claim. Our experience with Healthy Paws has been nothing short of outstanding and I have been so relieved not only at the turn around time, but the clarity of the program. I want to take thus opportunity to thank the folks at Healthy Paws who have been incredibly responsive and kind with our claims and calls.

We've just been through an emotional rollercoaster of medical drama with our dog. He was diagnosed with a large tumor in his shoulder, requiring both an initial surgery to remove the mass, plus a followup to amputate after his leg was no longer getting enough blood. It was a very expensive set of procedures, requiring several overnight stays at the emergency vet. If it hadn't been for Healthy Paws, I don't know what we would have done. They were very prompt to respond to our claims, and to give us reimbursement checks. Just knowing they were there was a huge burden off our minds.

I've had pet insurance through three different companies over the years, and I have to say that Healthy Paws is definitely the best! I have been with them almost 3 years. The premiums are very reasonable and I never have a hassle with submitting claims. One of my dogs is elderly and has some health issues requiring frequent vet visits - my claims are paid every time, with no pre-existing labels or other ways to get out of paying. Typically the claims are processed within a week (many times sooner). The client reps are extremely pleasant and I love the pics of their babies in the emails. I will never use another company!

My Colt is elderly and has Irritable Bowel Disease, requiring frequent vet visits and bloodwork - my claims are paid every time, with no pre-existing labels or other ways to get out of paying. Typically the claims are processed within a week (many times sooner). The client reps are extremely pleasant and I love the pics of their babies in the emails. I will never use another company!