Healthy Paws | Pet Insurance Review

Six weeks after adopting our terrier puppy, she swallowed a turkey bone. It was Thanksgiving so we had to take her to the emergency pet center. They X-rayed her and it turned out she had swallowed the bone whole, and it was taking up her entire stomach! She spent the night on IVs, but had to have an endoscopy the next morning to get the bone out. I was so glad we had insurance! Out of the total $1,780 bill for Skye's care, we wound up paying only $488 (our $100 deductible, the doctor visits, and the 10% copay). Throughout the process, the medical center kept saying, "We would like to do x, but that will cost $y. Is that feasible for you?" And I kept saying, yes, I have insurance. Uploading the invoices was super easy. It took a bit of a back and forth getting my medical records sent to Healthy Paws but the whole team was extremely friendly, patient, and proactive helping me resolve an issue that was caused by confusing billing by the pet hospital. I received my reimbursement checks well before my credit card statement came, so now I will have the funds to make the payment without any problem. I am so so grateful we went ahead and got insurance and did not have to make decisions between love for our pet and the limitations of our bank account! I would definitely recommend this insurance to anyone. It actually surprises me how many people go without insurance given all the crazy things that can happen with a pet.

As first time pet parents, we almost didn't get pet insurance, but after some research we decided to go with Healthy Paws "in case anything ever happened." It was one of the best decisions we ever made. Salem, a mischievous and lovable 4 year old cat, has put us through multiple foreign body removals and has now gone through surgery to remove 3 mast cell tumors from his right side. We would do anything for this cat, but without Healthy Paws we wouldn't be able to afford his care. The Claims always go through quickly and are very simple to upload, and, most importantly, there is no lifetime max like with other companies! Team members at Healthy Paws even reach out to see how Salem is doing. I cannot express how grateful I am to Healthy Paws for providing coverage for Salem and keeping the fuzzy member of our happy family healthy.

I had made only one Healthy Paws insurance payment when my Westie was diagnosed with White Dog Shaker Syndrom. She had to have an MRI, spinal tap, meds and the bill was close to $3K. Healthy Paws reimbursed me for all but my deductible. I was so grateful to have this insurance. They contacted me several times during the process just to inquire how my Daisy was doing.....

Our wonderful cat had a rough year. First he had a urinary blockage requiring a short stay in the hospital. Then a few months later he was back in the hospital again. The vets were first thinking he had a fatal virus, but later he was diagnosed with severe pancreatitis. Throughout the entire stressful process and fear of losing our beloved animal, Healthy Paws Pet Insurance was literally a life saver. Our cat's care was incredibly expensive (in total over $5000) and the cost of his care would have been crippling for my family. Healthy Paws was incredibly easy to work with and their app made submitting claims quick and painless. They covered what they said they would and even followed up to check on the health of our pet. If you have an animal you care about, you can't afford to NOT have Healthy Paws.

We can't say enough good things about Healthy Paws. Unfortunately we have had to use our insurance pan many times over the past 6 months and each time the claim process has been smooth, fast and always to our satisfaction. In fact this past week our Cattle Dog needed surgery on his leg, a multi $1,000's operation. Healthy Paws arranged to reimburse our Vet directly for their share of the bill and our Vet was paid within hours of submitting the invoice. This service alone is worth the price of coverage. Every time I needed help over the phone the staff was friendly, knowledgeable and responsive. I've asked our Vet to please promote Healthy Paws to all their patients.