Healthy Paws | Pet Insurance Review

Healthy Paws does just like it advertises. Our dog ruptured his cranial cruciate ligament in his knee and had to have surgery. Our claim was approved promptly and a follow up letter was received by Healthy Paws inquiring about his progress and healing. We have peace of mind knowing that Healthy Paws does what it advertises with the well being of our beloved pet at heart.

My wife and I are so thankful for Healthy Paws. A couple months ago I randomly asked my vet about pet insurance to see if it was even a legit business. I was told that it all depends on the company, but that a few actually paid out on claims. I asked for their best recommendation . . . Healthy Paws. Cut to . . . my lovable genius of a Chihuahua jumps/falls off the top of the sofa when a delivery guy rang the doorbell. We were afraid that she tweaked something. Turns out she fractured her femur in 2 places. (Our dogs are no longer allowed on the sofa.) Two weeks and a day from the incident, we received a check for over $5000 for 80% of the cost of vet bills (2 metal plates, pins, screws, medications, etc.) I know this sounds too good to be true. At this point, Healthy Paws has lost money on us. Not to be too cheesy, but they also earned a client for life. I could not be more thankful for Healthy Paws. I highly highly recommend them. They're professional, the claims process is simple, and they pay.

Healthy Paws has been fantastic! After researching multiple insurance companies, this one was by far the best. Best prices and plans that are super flexible! And no yearly limit is one less thing to worry about. My dog Clyde unfortunate injured his knee recently, but filing the first claim and follow up claims was so easy and quick! They have a phone app to upload receipts! He required surgery and the reimbursement check arrived in the mail literally within a week of his surgery!

Healthy Paws is honestly the best for customer service and timeliness. The phone app makes everything extremely easy and efficient. I highly reccomend.

I adopted a miniature poodle mix and had purchased Healthy Paws Pet Insurance. That was in 2015. March 2017 she ended up in Pet Emergency & Specialty Center of Marin and her bill for the first week was well over $23,000. I was waiting for bad news. I thought for sure I hadn't had the insurance long enough to cover over a 23,000 dollar bill. I spoke with Healthy Paws Customer Service and they were amazing. I wanted to find out if I could have the hospital process one week of care so I can get reimbursed to free up cards for her second week of recovery from a major surgery. The representative (Shelly) was so cooperative and said not only can they do that but they can work with the hospital for future invoices. My call to them was on Saturday. On Monday the file was reviewed and Wednesday I had my reimbursement. Can't get better than that! I don't know if it is standard practice or on a requested basis but it was perfect that the representative let me know it was possible. Then, another representative (Janine) sent the necessary paperwork to the hospital. I have gotten emails from Healthy Paws checking on my dogs and wishing her well. I told the representative as long as I have pets, they will have Healthy Paws Pet Insurance. Healthy Paws has made a big impression, not only with me but people I tell. In one word....AMAZING.