Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,021

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

VETERINARIAN: Michigan State Veterinary Hospital

POSTED: | BY: Todd Leonard

Recent Claim

Healthy Paws coverage is great and payment to claims very quick with direct deposit. Thank You HP!
5

out of 5

VETERINARIAN: Garden Creek Pet Clinic

POSTED: | BY: Jan Epps-Dawson

First claim - smooth as butter

This was the first event in 4 years for my very active Terrier mix. I submitted my claim (online) the day I received my vet bill post-surgery. HealthyPaws was responsive, asked the vet directly for the medical history which was submitted promptly (thank you) and HealthyPaws direct-deposited the expected reimbursement within a couple of days to my bank account. Such peace of mind having this insurance to back up my decisions regarding medical care.
5

out of 5

POSTED: | BY: Andrea Eskin

Great customer service, very affordable

Besides the fact that Healthy Paws has helped us save thousands of dollars on health care for our cats, they have given us the confidence to approve every medical procedure recommended by the vet. We have never had to worry about the cost, only what's best for our pets. Their customer service is also exceptional -- much better than our own insurance company! Everyone is very helpful, claims are easy to file online, and reimbursements are sent promptly. Customer questions are always answered personally with great courtesy. We will continue to insure every pet we ever have with Healthy Paws.
5

out of 5

POSTED: | BY: Agatha Chin

A true trustworthy and great insurance company

I had healthy paws insurance since I had my dear angel Beibei. She passed away last week. I had submitted my last claim for her and I had received a quick and warm response. Beibei is a golden doodle and she had gone through quite a few major health issues in her life. She had three surgeries and developed arthritis since last year. I was always able to seek for the best treatment for her without worrying about too much of the financial burden due to Healthy Paws. I enrolled into the program online in 2013 when she was few months old. I always submitted claims online, over the course of 10 years, I never needed to call and every claims were handled promptly and professionally. Most of the time I received the reimbursement check before I need to pay my credit card. When I started the insurance, I never thought Beibei could use that much as our previous dog hardly needed to visit vet in his 15 years of life. Healthy Paws helped me to get through the difficult time for the past 10 years. I couldn’t appreciate more.
4

out of 5

POSTED: | BY: Sharon Lederer

All good now

I have been with healthy paws for many years and have had very good experiences in the past. However, things have changed. I am having trouble getting reimbursed for insulin and syringes for my diabetic dog. I have been trying to reach them by phone for over 2 weeks and I get a recording to call back during office hours. Problem is I am calling during office hours. NOTE: Healthy paws has been in touch with me and is reexamining my claims. Regarding the phones, I didn’t realize they are on PST time. All is good now.

Monthly Cost

$15 – $90, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $100, $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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