Healthy Paws | Pet Insurance Review

Healthy Paws is the bet pet insurance company that I have ever dealt with. The are great communicators and pay very quickly. I have never had a problem with them paying for something that was covered.

My dogs have been covered by Healthy Paws for 5 years. My dog Enzo recently underwent emergency back surgery for a spinal cord compression injury. Having your beloved pet injured is devastating and most people are not prepared for a bill in excess of $6500. I had the comfort of knowing that Healthy Paws would provide exceptional coverage and there would be no hoops to jump thru. The reimbursement process is amazingly easy and the claim was processed within days. If Enzo should need Physical Therapy, those services will be covered too, not something often covered by Pet Insurance. Thank you Healthy Paws for all you do for our pets!!

Our AB mix had to have an emergency splenectomy in the early hours of a sunday morning. Thank god for healthy paws! Once they received the claim (we used the app and love it) it was processed and we received a check a few days later for 80% of the vet bill. THEN a week after Fitzgerald got home we received and email from them checking on how his recovery was going. That is customer service and people who care, I was already a happy customer but that sealed the deal. I recommend them to everyone I know who has a pet. I am so thankful for healthy paws.

Our 1 year old mix breed rescue began to develop a small lump on the right side of her neck. We were so thankful that we had her insured with Healthy Paws since we adopted her at 4 months old. Her medical bills in total were $1,500 and we were able to recoup 90%! The turnaround time for submitting the claim and receiving the check is often about a week and the process could not be easier. Simply snap a photo of the bill, upload it through the app and hit submit. The plan is very affordable and extremely clear about what is covered and what isn't. They even sent a follow email to see how Penny was recovering :) This company truly understands the relationship between people and their pets. I would highly recommend Healthy Paws to any pet parent - they are the best!

I chose Healthy Paws as pet insurance for two dogs. Beware of this insurance company that is rated as No. 1 when processing your claim. I was told by a representative this morning that they do not use the diagnosis of the vet to determine payment. How do you accurately determine payment on a claim without processing the diagnosis of the vet? I will be finding another pet insurance as this one fell well below ratings and expectations. Don't always believe the ratings and do your homework. This is a costly expense so choose wisely or you too will be surprised when you go to file a claim.