Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,159

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Michelle

Healthy Paws Pet Insurance Never Lets Us Down

My dogs have been covered by Healthy Paws for 5 years. My dog Enzo recently underwent emergency back surgery for a spinal cord compression injury. Having your beloved pet injured is devastating and most people are not prepared for a bill in excess of $6500. I had the comfort of knowing that Healthy Paws would provide exceptional coverage and there would be no hoops to jump thru. The reimbursement process is amazingly easy and the claim was processed within days. If Enzo should need Physical Therapy, those services will be covered too, not something often covered by Pet Insurance. Thank you Healthy Paws for all you do for our pets!!
5

out of 5

POSTED: | BY: Alexis Puccio

So thankful

Our AB mix had to have an emergency splenectomy in the early hours of a sunday morning. Thank god for healthy paws! Once they received the claim (we used the app and love it) it was processed and we received a check a few days later for 80% of the vet bill. THEN a week after Fitzgerald got home we received and email from them checking on how his recovery was going. That is customer service and people who care, I was already a happy customer but that sealed the deal. I recommend them to everyone I know who has a pet. I am so thankful for healthy paws.
5

out of 5

POSTED: | BY: Melissa Holmes

Simply the Best

Our 1 year old mix breed rescue began to develop a small lump on the right side of her neck. We were so thankful that we had her insured with Healthy Paws since we adopted her at 4 months old. Her medical bills in total were $1,500 and we were able to recoup 90%! The turnaround time for submitting the claim and receiving the check is often about a week and the process could not be easier. Simply snap a photo of the bill, upload it through the app and hit submit. The plan is very affordable and extremely clear about what is covered and what isn't. They even sent a follow email to see how Penny was recovering :) This company truly understands the relationship between people and their pets. I would highly recommend Healthy Paws to any pet parent - they are the best!
5

out of 5

POSTED: | BY: Charlene Gaskins

Beware of Healthy Paws

I chose Healthy Paws as pet insurance for two dogs. Beware of this insurance company that is rated as No. 1 when processing your claim. I was told by a representative this morning that they do not use the diagnosis of the vet to determine payment. How do you accurately determine payment on a claim without processing the diagnosis of the vet? I will be finding another pet insurance as this one fell well below ratings and expectations. Don't always believe the ratings and do your homework. This is a costly expense so choose wisely or you too will be surprised when you go to file a claim.
1

out of 5

POSTED: | BY: Charlene Gaskins

Beware of Healthy Paws

I chose Healthy Paws as pet insurance for two dogs. Beware of this insurance company that is rated as No. 1 when processing your claim. I was told by a representative this morning that they do not use the diagnosis of the vet to determine payment. How do you accurately determine payment on a claim without processing the diagnosis of the vet? I will be finding another pet insurance as this one fell well below ratings and expectations. Don't always believe the ratings and do your homework. This is a costly expense so choose wisely or you too will be surprised when you go to file a claim.

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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