Healthy Paws | Pet Insurance Review

Penny is my first dog ever, and I knew I wanted to purchase insurance but I was very confused about which to choose. After investigating my various options, I ended up picking Healthy Paws and I am SO THANKFUL that I did! Penny has been through a lot in the last few years (emergency gastrointestinal surgery, an extensive investigation into neurological issues that turned out to be liver disease, recent removal of a tumor in her mouth...) and I cannot say enough about how fantastic Healthy Paws has been every step of the way. From incredibly caring, kind, and responsive customer service representatives to a simple, clear, and straightforward claims submission/reimbursement process, I've never been less than 110% satisfied. I submit all of my claims online and the turnaround is always quick, and I am reimbursed for every cent that I had expected and hoped for - no surprises because I didn't read almost illegible fine print somewhere. They're truly outstanding - I got everything I could've hoped for and so much more with this insurance company. You never know what unfortunate circumstances you might encounter down the line when you first become a pet parent, and Healthy Paws gives me the ability to never have to make a decision on my little one's health based on finances alone. THANK YOU SO MUCH!

Healthy Paws Pet Insurance was wonderful in understanding and caring for one of my cats. At a time, I was so upset that our cat got extremely sick, but Healthy Paws' professionalism and concern made this difficult time so manageable. Also they did not stop there, but they continued their compassionate with a follow up email, checking to make sure that my cat (family member) was better and on her way to recovery.

We sure appreciate Healthy Paws and your speedy claim processing. It's hard to find a company that actually follows through on what they advertise. Thank you for being one of the few!

I have been trying to decide between Petplan and Healthy Paws for my Papillon puppy. Both have comparable coverage, with PP being slightly better because it pays for more dental conditions and non-routine vet exam fees. Both also have generally good reputations. As far as rates, it gets tricky. Initial rates for the puppy were $37 for PP and $46 for HP. I almost bought PP but I thought I'd take a look at what the rates might be as the dog got older. It ends up that at 3 years, the current PP rate is $54, HP is $61 (90% and $250 deductible). But at 5 years, PP goes up to $84, HP is only $75. Then at 7 years, PP is $106, HP is $78 (both plans reduced to 80% coverage). At 10 years, PP is $92, HP is $63 (both plans reduced to 60%/$750 deductible). Bottom line is that PP was cheaper for the first 3-4 years, but then HP became cheaper. I've decided to go with HP, but everyone should make their own decision. I'm only giving folks something to consider.

My 9-year-old Cocker Spaniel, Charlie, tore both of his ACLs recently, much to our surprise. He has always been such a very healthy dog! Thankfully, he had been insured by Healthy Paws for over a year when this happened, so true to their word almost all of his surgery and related expenses were covered by them. It was so easy, too. They already had his medical records, so I just took a picture of the invoices for his care, used the app to send it and a few weeks after each of the two surgeries, I had checks in hand. I don't know how we would have been able to cover this expense so soon after his injury without this insurance. Totally worth the cost of the premium.