Healthy Paws | Pet Insurance Review

Extremely friendly and helpful customer service. Everyone seems to be genuinely happy and to really care about their customers' pets. Also, the claims process was an absolute breeze. Very glad we chose Healthy Paws for our dog.

Healthy Paws was very helpful in a scary time!My schnoodle, Eloise, had to have emergency eye surgery after another dog bit her at the park. Healthy Paws approved my claim very quick and sent my reimbursement check (80%) in 3 days. The staff at Healthy Paws has checked on Eloise multiple times during her recovery period. I would highly recommend this pet insurance plan!

So pleased with the customer service and quality of coverage. The app is AWESOME and it's so easy to submit and track a claim, I rave about it to others every time we have to use it. They even followed up to find out if our dog was doing better after a serious incident, which she was thankfully. I had though called in tears but was reassured in a caring way of how my coverage would work. The plan doesn't, for instance, cover routine maintenance or office visits. This protection did cover critical tests to determine what was wrong and emergency care. That protection allowed us to focus on caring for our pet, not figuring out how to pay for it. Our plan with Healthy Paws has been one of the been investments we've made and I highly recommend it. Emergency care costs are expensive and although we've never had insurance on a pet before this one, we will now always make this investment for the peace of mind.

Healthy Paws has been truly amazing to work with on a regular basis, but even more so in a time of need. Recently, our dog spent 1.5 weeks in ICU at a local vet hospital after suffering a stroke. Healthy Paws processed and approved the claim that resulted from the bill for that visit, as well as sent the check to us incredibly fast. I would highly recommend them to anyone looking for pet insurance!

We did a fair amount of comparison shopping before settling on Healthy Paws pet insurance for our labradoodle puppy, Lola. She has quite a knack for swallowing things she shouldn't...most have passed, but two weeks ago she ate a rock and it got stuck in her small intestine. A trip to the emergency vet clinic and a $2500 bill later, and we are back in business! Healthy Paws has a very easy app to use on your phone (or multiple other ways to submit a claim)--I just took a photo of Lola's bill and turned it in to them. Within 2 days I received email confirmation and within 2 weeks I had my reimbursement check in hand--the exact amount according to my policy. Zero hassle! Super nice customer service when I enrolled. Affordable options for premiums and various deductible levels. I've never purchased pet insurance before, but now I'll never have another dog uninsured. It sure made it easy to choose surgery when the vet gave us our options while staring at that xray!