Healthy Paws | Pet Insurance Review

We have used three different pet insurance companies and BY FAR Healthy Paws is the very best. They outdistance, by a wide margin, the other companies. They are extremely fast to process claims. They are very fair. And when claims are settled is it clear as to how the decision was made. In every case we have submitted there have never been any "gotcha" situations. They reimburse exactly as advertised. And what I find so charming and sweet of them is that after (for example) the most recent event with our dear 8-year old Golden, Healthy Paws followed up with a personal email asking how she was doing! Other than picking our vet clinic, going with Healthy Paws was the best decision we have made for our dogs. I highly, highly recommend them to anyone who wants the very best care for their animals.

We purchased Healthy paws insurance for our dog when we got him as a puppy. He is a King Charles Cavalier Spaniel. We knew the breed had some rare health issues so just in case, we purchased insurance. We had him about a year when he was diagnosed with SM (syringomyelia). The diagnosis and treatment was extensive and expensive. Not only did the insurance cover the treatment, but they processed the claim quickly and efficiently. But the thing that really sold me after the fact was the phone call. A simple call just to check on him. How was he doing? How were we doing? That care and concern was amazing and I knew we made the right choice with the right company. Four years later, and at a new home, he finds an old peach pit in the yard and shallows it whole. Blocking everything and requiring surgery. Again claims were processed quickly and follow ups (this time via email) inquiring about his health and care. I've never had ANY insurance company check to see how things were going. Just a call or email to check on us. I love this company and highly recommend them.

Hi Healthy Paws Team- I wanted to take the time to share a personal story with you and why I believe strongly in pet insurance offered by Healthy Paws - not just any company - Healthy Paws. After significant research, I decided to choose Healthy Paws to insure Wiggins, the puppy I found abandoned chained to a New York City park bench nearly 5 years ago. When I told family and friends about your service, some of them questioned the need, but I never waned: there is nothing I wouldn't do for him, and I give him the best of everything, from food, to healthcare, to overall love and affection. Unfortunately, Wiggins suffered his first grand mal seizure last month - a terrifying experience to be sure. Knowing I had the best coverage and support of your team behind me meant the world to me as I visited the ER (after hours), followed up with my local vet, and even saw a specialist/neurologist! Everything was covered at 90% without question or claim payment delay. Sadly, Wiggins just had his second seizure two days ago and after a follow up visit to my vet, he is now taking Keppra 3x daily, a rather expensive and burdensome lifelong treatment. I am also able to take him in for an MRI to rule out any structural issues, to be certain of his idiopathic epilepsy diagnosis, and I know that Healthy Paws will be with me 100% of the way. I want you to know how comforting this makes me feel. Having to bear the financial burden over the rest of his life would amplify the tremendous stress I - a single "dad" with a demanding job - now find myself under given Wiggins diagnosis. With Healthy Paws on my side, however, that burden is completely gone. Thank you! You all should feel very proud to work for such an amazing organization as Healthy Paws. Each of you, no matter your job, touches lives like mine (and Wiggins) and I wanted to take a moment to recognize that. Thank you. Matt (and Wiggins) in Hoboken, NJ

Hi Healthy Paws Team- I wanted to take the time to share a personal story with you and why I believe strongly in pet insurance offered by Healthy Paws - not just any company - Healthy Paws. After significant research, I decided to choose Healthy Paws to insure Wiggins, the puppy I found abandoned chained to a New York City park bench nearly 5 years ago. When I told family and friends about your service, some of them questioned the need, but I never waned: there is nothing I wouldn't do for him, and I give him the best of everything, from food, to healthcare, to overall love and affection. Unfortunately, Wiggins suffered his first grand mal seizure last month - a terrifying experience to be sure. Knowing I had the best coverage and support of your team behind me meant the world to me as I visited the ER (after hours), followed up with my local vet, and even saw a specialist/neurologist! Everything was covered at 90% without question or claim payment delay. Sadly, Wiggins just had his second seizure two days ago and after a follow up visit to my vet, he is now taking Keppra 3x daily, a rather expensive and burdensome lifelong treatment. I am also able to take him in for an MRI to rule out any structural issues, to be certain of his idiopathic epilepsy diagnosis, and I know that Healthy Paws will be with me 100% of the way. I want you to know how comforting this makes me feel. Having to bear the financial burden over the rest of his life would amplify the tremendous stress I - a single "dad" with a demanding job - now find myself under given Wiggins diagnosis. With Healthy Paws on my side, however, that burden is completely gone. Thank you! You all should feel very proud to work for such an amazing organization as Healthy Paws. Each of you, no matter your job, touches lives like mine (and Wiggins) and I wanted to take a moment to recognize that. Thank you. Matt (and Wiggins) in Hoboken, NJ

We checked out pet insurance as soon as we picked our fur baby up! Healthy Paws was the BEST choice for us! Not only are they reasonably priced, but they make it super easy to file a claim (we can text in a photo of receipts from our phone using the app!), and the response time is incredibly fast! We recently had an emergency room visit for our Lab five days before having our first baby! Needless to say, I was quite stressed as we paid a very hefty bill! Thankfully, Healthy Paws received and responded to the claim in super fast time- our refund check was waiting for us when we got home from the hospital! Not only that, but they emailed to ask how our dog was doing after! I highly recommend them!