5
out of 5
POSTED: | BY: Robert Stephenson
The Best Service That Money Can Buy!
Excellent Service at a great price! I have a two year old Yellow Lab who has had two TPLO knee surgeries, one on each knee, in nine months. The service each time was exceptional and prompt. They really pay attention to detail when it comes to your claim. On her most recent surgery Healthy Paws turned around four separate claims in just four days which is amazing to me. Every time I have talked on the phone with them I have always been impressed with the kindness and concern of their staff and it is nice to know that they all care about Roxy as a pet and not just as an account. The rates are very reasonable and can be customized by deductible and by coverage percentage. I opted to have a $500 deductible and to get reimbursed at the rate of 80% with no annual cap in coverage and it has been a great decision. Not only do they pay for the surgery and meds and the X-rays, but also pay for rehabilitation for a covered operation. And they also accept pre-existing conditions in most cases. I can see why they are rated number one in satisfaction. Great Job!