Healthy Paws | Pet Insurance Review

Healthy Paws is fantastic. I had VPI Pet Insurance before and they had denied my claim for a bogus reason. I terminated that plan and looked for a new insurance provider. Found Healthy Paws and so happy I did. I have insurance for my cat and dog. My cat got sick recently and it was so stressful. I was afraid my claim would've denied based on bad experience with VPI, but luckily Healthy Paws was so responsive and processed my claim within days. They are amazing and so nice to deal with. I wouldn't go with any other company.

My cat Artemis had a severe ear infection and needed to go to our regular vet an a specialist multiple times. Healthy Paws has been great and I appreciate all of the help I have received. They not only made the initial claim process easy and intuitive, but their customer service was beyond reproach. They made my billing with the specialist easy through the use of a direct pay arrangement and were courteous, prompt and friendly in both their emails and phone conversations. The biggest reason for me to write this review is for their stellar customer service. They not only made the process easy, but also took the time to follow up after the procedure was done. Their kind email sealed the deal on a wonderful customer service experience and I would not hesitate to recommend them to any pet owner out there. The hope is to always have a healthy pet, but when they do need help Healthy Paws is without a doubt there for you. Side note: Artemis is doing great and is recovering well. She is on some medication now and we have a follow up in 3 weeks to ensure everything is all clear.

Healthy Paws is simply fabulous. Straightforward policies. Easy to file a claim. Get reimbursed fast. Their customer service is always quick to respond to any of my questions. 10/10 love this company

It is unusual for an online organization to convey a personal connection but that is what Healthy Paws does. Two days after receiving the hospital bill they had a check in the mail to me. Two weeks later I received an email asking how Tiger was doing and sending hugs. Last year an emergency visit out of state was handled just as easily. Efficient and caring - a dynamite combination guaranteed to keep me telling everyone about my pet insurance company.

I have been a client of Healthy Paws Pet Insurance for years. They are incredible. Unfortunately, I have submitted many claims for my pet and they have never questioned anything I have submitted. Don't waste time trying to compare them to other companies. Just sign up. You will be glad that you did.