5
out of 5
POSTED: | BY: Warren Ambrose
EXCELLENT insurance for our dog's medical care.
After a discussion with a fellow dog owner about the rising costs of dog medical care, we decided it was time to get health insurance for our 65 pound 6 year old dog last July(after having 3 prior dogs with NO insurance coverage over a 30 yr period).After research and reading reviews, we thought Healthy Paws was the right choice. WE WERE SO RIGHT!Our dog has had some minor health issues(these costs have been reimbursed after the deductible and copay)but she recently tore both of her rear ACL's after chasing squirrels.This required major expensive surgery which Healthy Paws was very willing to cover. They continually followed up with us to see how she was recovering which is very unusual for an insurance company! In short, we are extremely satisfied with Healthy Paws since their claim process for our reimbursement is simple and easy(1 pg simple claim form with minimal info required), the required support documentation is minimal(copy of the invoice from the vet hospital), the response time in receiving their reimbursement check is ALWAYS quick (less than 14 days after submission) and their follow up and concern for our dog's health is beyond expectations. They are professional, caring,responsive and make the process of reimbursement easy. We rate Healthy Paws Pet Insurance as EXCELLENT.