Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,028

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Sharon

Adopted 1015 Insurance 2015 Hospital 2017

I adopted a miniature poodle mix and had purchased Healthy Paws Pet Insurance. That was in 2015. March 2017 she ended up in Pet Emergency & Specialty Center of Marin and her bill for the first week was well over $23,000. I was waiting for bad news. I thought for sure I hadn't had the insurance long enough to cover over a 23,000 dollar bill. I spoke with Healthy Paws Customer Service and they were amazing. I wanted to find out if I could have the hospital process one week of care so I can get reimbursed to free up cards for her second week of recovery from a major surgery. The representative (Shelly) was so cooperative and said not only can they do that but they can work with the hospital for future invoices. My call to them was on Saturday. On Monday the file was reviewed and Wednesday I had my reimbursement. Can't get better than that! I don't know if it is standard practice or on a requested basis but it was perfect that the representative let me know it was possible. Then, another representative (Janine) sent the necessary paperwork to the hospital. I have gotten emails from Healthy Paws checking on my dogs and wishing her well. I told the representative as long as I have pets, they will have Healthy Paws Pet Insurance. Healthy Paws has made a big impression, not only with me but people I tell. In one word....AMAZING.
5

out of 5

POSTED: | BY: Travis

Saved our dog's life

We love our Healthy Paws insurance. We have had a lot of bills related to pain management and imaging services lately that we could NEVER have afforded without it. Our puppy is now on a course of treatment to alleviate all of his severe suffering and should be a happy dog again soon. You have customers for life, and we tell everyone how important our pet insurance has been in these difficult past few months, and that it's one of the best investments we've every made (better ROI than my 401k!). You've definitely saved our young puppy a lot of pain and possibly even his life. We are very thankful for our Healthy Paws insurance.
5

out of 5

POSTED: | BY: Patricia Howard

This company helped save our dog

This company is amazing.
5

out of 5

POSTED: | BY: Travis

HP saved us from some very hard decisions.

We love our Healthy Paws insurance. We have had a lot of bills related to pain management and imaging services lately that we could NEVER have afforded without it. Our puppy is now on a course of treatment to alleviate all of his severe suffering and should be a happy dog again soon. You have customers for life, and we tell everyone how important our pet insurance has been in these difficult past few months, and that it's one of the best investments we've every made (better ROI than my 401k!). You've definitely saved our young puppy a lot of pain and possibly even his life. We are very thankful for our Healthy Paws insurance.
5

out of 5

POSTED: | BY: Marlene Bohnyak

The finest customer service I have experienced in

Hi Tim, Than you so much for your interest in Willow's recovery. It was a very unexpected and frightening experience for our family, and of course for our beautiful little girl. I am happy to say that she has made a full recovery and I was able to give her her first bath today with the doctor's permission. She received wonderful care and attention at Garden State Veterinary Hospital, with such a wonderful staff. She still has some restrictions and has to refrain from playful activities for a while longer, but her spirits and adorably funny expressions are back! Most importantly I would like to acknowledge the level of excellence from HEALTHY PAWS in processing my claims for this emergency surgery. I received constant communications from HEALTHY PAWS throughout the entire process: from submitting invoices, receiving interim updates and EOBs, through receiving reimbursement checks in the most efficient and timely manner. I have never had any need to make a call or any other communication, as I have with other pet insurance companies in past years. I have recommended your service to five friends and/or family members, and will continue to spread the word to as many people as possible!!! Events like this are extremely stressful both mentally and physically, not to mention financially. HEALTHY PAWS certainly minimizes that last concern; financing can be devasting to those without any insurance or low quality coverage and service. Your plans will fit all budgets and give peace of mind and reassurance with your excellent service. BTW, I did give her your collective hug, several times! 🐕 Thank you again!

Monthly Cost

$15 – $90, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $100, $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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