Healthy Paws | Pet Insurance Review

I have been wholeheartedly impressed with both the customer service and insurance coverage I've received as a Healthy Paws pet parent. We adopted an 8-week old puppy and signed him up for insurance with Healthy Paws the day we brought him home, and what good fortune it was that we did. Three weeks after we brought Wilbur home, he came down with kennel cough, which rapidly progressed to pneumonia. Our poor little guy was transferred from our regular vet's office to a 24-hour emergency clinic, where he spent two full days on oxygen and IV antibiotics before he was discharged to come home. The original estimate from the clinic had us looking at a $7000+ bill. Fortunately, our pup's recovery went much more quickly, so while our actual bill was much lower than that, we never had to make ANY decisions about his care based on the bottom line. Because we knew he was covered by Healthy Paws, we were able to make every decision about our puppy's care based on what was best for him and his recovery. When I submitted our invoices from both our regular vet and the emergency clinic to Healthy Paws, I received responses within 24 hours, notifying me that our claim had been approved and they would be sending me a reimbursement check. I was blown away by the quick response time. And in addition to all of this, I have received several personal emails from the Healthy Paws team asking about hour our little guy is doing, and wishing him a full and fast recovery. It's a little thing in the big picture, but I honestly have nothing but praise for Healthy Paws and how they have cared for me and my pup's health.

I am so glad I put both of my dogs on Healthy Paws Pet Insurance. They are personable, actually concerned for your pets well being, timely and helpful. My pup recently went blind due to cataracts and the surgery was very costly. Having pet insurance made paying for the surgery a possibility, and my dog has regained her sight. She is the happiest I have ever seen her and I am so thankful to have been able to help her. After surgery Healthy Paws quickly turned around the claim and also followed up several times checking on Abby's health. No regrets! I will insure every pet I ever get from now on.

Our Australian Kelpie has been covered by Healthy Paws PetInsurance for 6 1/2 years, and we have had several claims in that time. Healthy Paws has always been very prompt in processing each claim and sending the checks to us. Recently, our loving pet has battled,, simultaneously, a bladder infection, a hypothyroid condition, arthritis, and a high level in her kidney readings. Healthy Paws has been with us every step of the way, and we are so grateful to them for being compassionate and helpful in every way. I highly recommend them to friends and acquaintances as often as I can.

Excellent Service at a great price! I have a two year old Yellow Lab who has had two TPLO knee surgeries, one on each knee, in nine months. The service each time was exceptional and prompt. They really pay attention to detail when it comes to your claim. On her most recent surgery Healthy Paws turned around four separate claims in just four days which is amazing to me. Every time I have talked on the phone with them I have always been impressed with the kindness and concern of their staff and it is nice to know that they all care about Roxy as a pet and not just as an account. The rates are very reasonable and can be customized by deductible and by coverage percentage. I opted to have a $500 deductible and to get reimbursed at the rate of 80% with no annual cap in coverage and it has been a great decision. Not only do they pay for the surgery and meds and the X-rays, but also pay for rehabilitation for a covered operation. And they also accept pre-existing conditions in most cases. I can see why they are rated number one in satisfaction. Great Job!

We purchased healthy when are dog was just a puppy and it has helped us mitigate the risk of incredibly high pet bills. We love it!