Healthy Paws | Pet Insurance Review

From the day I signed up until now they have been absolutely wonderful in every aspect of their company. Each customer service representative I have encountered has been helpful, knowledgeable and extremely polite. I chose Healthy Paws based on all the previous reviews I had seen, the affordable price, and the outstanding service they provide. My poor girl was diagnosed with Ideopathic Epilepsy last September and I was such a mess worrying about her and how I would afford her treatment (as most of you pet parents know). I was so thankful that I had Healthy Paws to help me along the way. They made things easy for me and talked me through the process wherever I had questions regarding what my policy covered and what it didn't. Long story short, they covered more than any other insurance company I have come across with no cap annually. I also loved that their policy is an annual deductible, not per claim. Reimbursement was quick and easy - which I was very thankful for. Shortly after my first claim with them, my dog tore her ACL and needed surgery and physical therapy. All of this was covered by my insurance with Healthy Paws. They checked in on her and sent emails to find out how she was recovering; this warmed my heart to know what a caring company I chose. I can not say enough great things aside from - if you're shopping around...you've found the BEST insurance company. Thank you Healthy Paws!

Healthy Paws pet insurance is the 3rd insurance company we have had and is by far the best. Very prompt response to claims and inquiries, but the ease of submitting claims is the easiest we've experienced. Open the Healthy Paws App, attach a photo of the Vet invoice, push submit ... Done! Our vet staff were amazed at the simple claim procedure. Thank you Healthy Paws for providing great service. Our 7 yr old Boston Terrier "Rikki" is recovering nicely from the removal of a malignant cyst from his belly.

I have had no problems with them. The app makes it super easy to file claims and I always get the reimbursement with a week! I had a stray kitten adopt my family so we got a physical for him and insurance just in case. The poor little guy is less than a year old and has been having chronic urinary tract inflammation and infections. There is no way we would have been able to pay for his treatment without them! I am so grateful and can not recommend them enough.

I have had Healthy Paws for my accident prone cat, Reba, for almost 3 years. Reba has not had the best of luck in terms of this health! When he was a teenage cat, Reba had a deep leg laceration that needed surgical repair- twice! A little over a month ago, Reba needed surgery on his left hip to help him with chronic pain due to a previously undiagnosed fracture that healed improperly on its own. I have to say that Healthy Paws has been great! When I use the Healthy Paws app to submit a claim for veterinary care, a reimbursement check is on its way almost immediately, followed by an email enquiring about Reba's health. In fact, my experience has been so positive, that when I adopted a second cat, I enrolled her in Healthy Paws also. Rates are very reasonable and customer service is excellent. I highly recommend Healthy Paws!

I have had Healthy Paws insurance for over 2 years and my puppy has had several serious medical problems. I purchased this insurance when he was healthy and had no idea he would have multiple health issues over a year later. Their web site is easy to use and they respond to email quickly. They also were easy to get a hold of by phone. I have received prompt payments that are both small (medications) and large (MRI with anesthesia) after submitting a receipt and the doctor progress note. I do encourage you to understand the coverage (what it covers, deductible, %) and the different plans, however, buying this insurance for my dog was a no brainier!