Healthy Paws | Pet Insurance Review

My 5 year old Black Lab, Jack, developed a tumor around one of his bottom canines, which turned out to be squamish cell carcinoma. In a 6-week period, Jack and I went from our normal daily routine of walks, playing fetch, rolling around and play wrestling, to a whirlwind of surgeries, recovery from them, follow-ups, and appointments with specialists including 2 oral surgeons and an oncologist. Jack had to undergo a total of 3 surgeries to successfully remove all of the cancer and patch up some scar tissue where stitches had broken. Jack's bottom jaw from behind the canines foward had to be removed. His pain was excruciating at times, and it was a difficult recovery. When all was said and done, his medical bills exceeded $7,000. When Jack came to live with me, I knew I wanted to have insurance for him. I did a lot of research into the various pet insurance providers, and in the end I went with Healthy Paws, in large part because of reviews like this. It turns out to have been the correct choice. Through out the entire 6-week journey from cancer to a well dog, every single claim I uploaded to Healthy Paws was paid promptly according to the policy I chose, which was 80% reimbursement with a $250 deductible. There was no quibbling about what would be paid and what wouldn't. From the very simple process of uploading a scan of each bill, to their emailed progress reports, to getting the check in the mail, the Healthy Paws claims process ran flawlessly. I was able to have money in the bank to cover the credit card charges for each surgery. I've gotten numerous emails from support personnel at Healthy Paws asking about Jack and and expressing pleasure at his recovery. These emails went well beyond the normal scripted responses one normally gets from businesses. These were genuine messages from men and women who signed their emails with their names and the names of their own pets. They knew what we were going through, and how difficult it was for both of us. They cared. Reviews were an important part of my research when I chose Healthy Paws. If this review helps someone else find their way to Healthy Paws, I will have done a good deed and paid it forward. Paul & Jack

If I could give Healthy Paws 10 stars out of 10 I would. Hands down this is the best and most affordable health coverage you can get for your dog. I have had two of the other health insurance companies in years past and found them difficult to work with, lacking in coverage and customer service. Then I got my German Shorthair Pointers and was determined to do my due diligence and get the best coverage I could because customer service is extremely important to me. All the reviews pointed to Healthy Paws and so I went with them. I am certainly glad I did since my dogs are my kids and since they are highly trained hunting dogs. When Duchess got sick from a sudden illness I rushed her to the vet who immediately ordered a battery of tests and referred us to a specialist. Being vey concerned about her condition i decided to proceed with the recommended treatment plan forgetting I even had health coverage at first. After what seemed like a never ending barrage of tests and procedures they got her under control and stabilized. She is making excellent progress now. But throughout the ordeal I simply submitted the invoices via the convenient app on my iPhone and was delighted to receive emails from healthy paws within a few days indicating my claims were covered with checks on the way. I couldn't be happier about Duchess slowly making a good recovery from what appears to be some sort of autoimmune disease which they have not yet determined. But Healthy Paws was there for us when we needed them. Don't go with another company. Do your dog and yourself a favor and buy Healthy paws right away.Best coverage around.

I would highly recommend Health Paws to anyone looking for affordable pet insurance. I've dealt with other companies in the past. When I received huge premium increases from the company I used for 7 years (since he was a puppy), I started looking for another option. Health Paws is by far the best deal. They have very few limitations on what is covered, offer many policy options so you find the right policy for your budget, and have been super friendly during claims. I just recently had to make the decision to have my Tyler's eye removed due to Glaucoma. Even though husky's are prone to that, it was still covered. The previous company I used didn't cover hereditary conditions. They answered all my questions promptly throughout the process. They covered the ER charges when his eye was swollen, meds and a few procedures to try to get it under control and ultimately the surgery and recovery costs when that was needed as well. The rep was even kind enough to review my surgery quotes and help me decide which procedure I should go with. After the surgery, I emailed her the invoice. The claim was literally processed in less than an hour since she had already seen the quote. It was such a relief to know when those bills were coming in, that I could concentrate on my pups care. Best decision I made switching to Healthy Paws.

When researching pet insurances, I had seen several companies who looked pretty good...but none of them compared to Healthy Paws. When my dog had TTA (ACL Surgery for dogs), I knew that the $3000 surgery wouldn't be a factor in my decision to have it done. The claim processing, and most of all the customer service is absolutely outstanding! When you speak to a representative, you not only get amazing service, but you have peace of mind and reassurance. I am very happy with Healthy Paws, it's a "no-brainer" to go with them for your pet.

HEALTHYPAWS is AWESOME! I've always thought insurance companies of any kind are a scam because of the numerous stories I've heard. We just moved to the States from Taiwan in 2015 with our two beloved pomeranians. I knew the medical cost for pets are crazily high, especially compared to where I'm from, so I purchased insurance for my dogs as soon as we settled in (got the premium that covers 90%). 1.5 year went by with just one visit to the vet because of diarrhea, then at the end of March 2017, the unthinkable happened! Our 10m baby was in his baby walker and hit one of my dogs and broke her leg. The surgery costed $1950! I received the check of 90% of the medical bill minus $100 deductable within 10 days of the accident! WOW WOW WOW! Thank you Healthypaws!