Healthy Paws | Pet Insurance Review

I switched from Pets Best to Healthy Paws and have had nothing but excellent service since. My Labrador Milo is now almost 10 and as he has got older, he has needed more medical attention. However, unlike Pets Best, Healthy Paws has not hiked my premiums exponentially after a single claim. The claim process is so quick and easy. No more filling in forms. It's a simple upload of the paid invoice and Healthy Paws do the rest. The turnaround is quick, there are seldom questions and they even reach out to the vet for clarification and any additional medical records they need to support the claim. I'm kept up to date with the status of my claims and the coverage amount is the best I have seen. I have recommended Healthy Paws to many of my friends, especially those who are unsure about whether they can afford pet insurance or deal with the unnecessary bureaucracy at other firms. Our pets are our family and that is exactly how Healthy Paws treat my dog Milo. Customer focused, professional and both pet and budget friendly!

Our bulldog Jitsu is just a year old. He has already had a soft palate surgery and just recently he was admitted to the after hours emergency hospital for aspiration pneumonia. We are so thankful we purchased pet insurance. Healthy Paws has been very easy to work with and reimbursed us very quickly. Highly recommend.

When we adopted Mabel, I was really hesitant about paying for insurance for her; especially since money was tight and she was a healthy little pup. But, with all the health problems my other dogs had faced, I decided to try it and see how it went. I can tell you it was one of the best decisions I ever made in regards to Mabel's care! When she dislocated her knee cap and the vet told me the price of the surgery to repair it, I was so relieved to know that Healthy Paws would cover 90% of it (based on my policy). If we didn't have the insurance, I am not sure what we would have done. We didn't have the money or credit to pay for such a surgery on our own. This was my first claim after being a policy holder for over a year and I couldn't have been more impressed. Healthy Paws not only provided peace of mind, but the quick processing time of my claim and the excellent service made me even more positive we made the right decision with the right insurance company.

My mastiff puppy developed a condition in his shoulder joint that required surgery. Every person I spoke to at Healthy Paws was concerned, knowledgeable and eager to help. They paid their part of the bill with no fuss. It wasn't hard to get a human on the phone. I am very glad I chose to buy pet insurance from them.

My experiences with Healthy Paws Pet Insurance have been a real treat! Not only are they quick in reimbursements but they show that they really do care about the pets they insure. One that stands out was when recently, a rather unexpected incident happened where my dog sniffed up a foxtail, and we had to take him to the ER first and when they couldn't extract it, we were directed to a specialist. Now, mind you, neither were cheap, but within a week after subitting photos of the receipts through the app, a check was in my mailbox. Simple as that! The cherry on top of this impeccable service was when I received an email from Healthy Paws asking how my dog is doing (he's much better and back to his hyper/goofy self)! I am not only a happy customer but I'd gladly recommend Healthy Paws to anyone who asks if they should insure their pets.