Healthy Paws | Pet Insurance Review

Healthypaws has been straightforward, responsive, and supportive. I enjoy having peace of mind, knowing that I will never have to make hard decisions related to my dogs' medical care, driven by financial worries.

Easy and helpful every step of the way.

I have nothing but good things to say about Healthy Paws! I wish my own insurance company was as good and professional as they are. Every time my dog has needed medical attention and i had to submit a claim they have responded and delivered a quick response and follow up. Responses have been extremely positive. Claims are easy to submit without red tape or delay. Nobody wants to deal with a sick pet, they are family and its hard enough to deal with without worrying about the high costs of care. Having Healthy paws supporting you on that end makes things a whole lot easier.

After a discussion with a fellow dog owner about the rising costs of dog medical care, we decided it was time to get health insurance for our 65 pound 6 year old dog last July(after having 3 prior dogs with NO insurance coverage over a 30 yr period).After research and reading reviews, we thought Healthy Paws was the right choice. WE WERE SO RIGHT!Our dog has had some minor health issues(these costs have been reimbursed after the deductible and copay)but she recently tore both of her rear ACL's after chasing squirrels.This required major expensive surgery which Healthy Paws was very willing to cover. They continually followed up with us to see how she was recovering which is very unusual for an insurance company! In short, we are extremely satisfied with Healthy Paws since their claim process for our reimbursement is simple and easy(1 pg simple claim form with minimal info required), the required support documentation is minimal(copy of the invoice from the vet hospital), the response time in receiving their reimbursement check is ALWAYS quick (less than 14 days after submission) and their follow up and concern for our dog's health is beyond expectations. They are professional, caring,responsive and make the process of reimbursement easy. We rate Healthy Paws Pet Insurance as EXCELLENT.

I have had my two pups for almost 9 years. On January 1, 2014, one of my pups ruptured a disc in her back. At that time, I did NOT have pet insurance. After $7,000 in surgery/meds and 10 months of recovery...I decided maybe I should LOOK into pet insurance. I did ALOT of research. The one company that stood out was HEALTHY PAWS. I decided to get the coverage. I selected the lowest deductible per month for each pup and selected the highest payout coverage for each. I called my pups vet and the surgeon and asked them to email my pups records so I could send to Healthy Paws. Once I received those files, I emailed them to Healthy Paws. It was VERY clear on what they cover. NO PET INSURANCE will cover PRE-EXISTING conditions. Makes purrfect sense to me. Now some companies cover annual shots/exams/teeth cleaning/heartworm meds/etc. HOWEVER those that do...have a CAP of what they will pay out. Here is my opinion on PET INSURANCE. If you are lucky enough to have a dog in your life.....one thing you should know.....SPAY/NEUTER/ANNUAL SHOTS/HEARTWORM...is all something that EVERY pet owner should do no matter what....it is part of being a responsible pet owner. I knew when I rescued my pups...there is a cost to ensuring they are healthy and happy and loved. BUT in the event something happens that is out of the normal range of taking care of your pet....snake bite, hurt paw/leg/back or any long term illness (paws crossed no one ever experiences this)...HEALTHY PAWS is INCREDIBLE. So...after my dog hurt her back...I got coverage for both pups. Oh doggie am I HAPPAWY I DID! Since then, that same pup, had eye surgery (a big growth started growing in her eyelid), her right knee gave out...surgery for that....a year and a couple months later the left knee gave out..surgery for that. So what did I pay for these 3 surgeries? 10% of the cost!!! All meds that were prescribed after these surgeries were covered as well at 90%. Oh..and the BEST thing is....if you download the app...you get home from vet....click on the APP...click on picture of PUP that you have....click on FILE a new claim...take a picture of the vet bill and hit submit. Then a check magically appears in your mailbox!!!! What if you don't know if something is covered? Easy...either call them (they are SUPER friendly!!! OR just send it in via the APP. If it is not covered they will deny it and provide the reason. So...I did an analysis of what I have paid each month in premiums and out of pocket with insurance AND compared it to what I would have paid had I not had insurance and premiums and just the knee surgeries alone made it worth it....if neither pup ever had anymore issues and if they live to 15...I am already ahead. I HOPE neither of my pups NEVER meet their yearly deductibles ever again.....to me the peace of mind knowing Healthy Paws is there....with NO CAP on how much they will pay out....in the event there is something long term etc. is what makes them the BEST PET INSURANCE!!! I will always have coverage on my pets and I know for a FACT......it will ALWAYS BE HEALTHY PAWS. Not only did I give them 5 stars....but I would give them 4 paws up plus a wagging tail!!!! BOL!!!!