Healthy Paws | Pet Insurance Review

When my wife and I got our dog Tyson she asked me about getting pet health insurance, I initially thought the idea of this was a bit silly never having made such decisions before. But I was ok with it, sure why not? She did some research and decided on a company called Healthy Paws because of their reviews and the fact that they don't have injury limits as many others do. We picked our deductible and the percentage we wanted reimbursed and signed up, easy and done. The app is easy to use, which is how you file a claim, simply use the app to take a photo of the invoice you have from your vet and submit. Within a week you'll receive a response and reimbursement if your deductible has been met. You'll need all medical records the first time only. Now about our personal experience. My boy Tyson tore the ACL in his right knee, because of his size (145 lbs) TPLO surgery is the only option. This procedure is about $4500, shocking to say the least. We had the operations done and I was sure we would play hell getting the reimbursement, so sure in fact I went over Tysons policy a few times looking for any loop holes they may try and jump through. We submitted the claim via the iPhone app and two weeks later we had the reimbursement check in the mailbox. No phone calls, no emails, no games...I was shocked, I wish my personal insurance was this good! So, I'm now thinking what gives? A company that dose what they say, I'm very untrusting you could say. Tysons policy was due to renew shortly after the 90 day recovery period, I was certain his premium was going to go through the roof, or at least double. It didn't go up a penny, not one cent. By now I'm sure you think this review is fake, or I'm paid to write this, I can guarantee both are not true. I just want to tell people about our experience, I'll never have a pet without insurance again in my life. Four months after he recovered he tore the ACL in the other knee (common if they've torn one to tear the other at some point). Another $4500, another claim, and another reimbursement without hesitation, games, or questions. Without healthy paws we would be close to $10,000 in debt. Because of healthy paws Tyson received the best care possible from a very experienced surgeon, twice. I highly recommend healthy paws whenever I get the chance. John

Healthy Paws has delivered as promised from the first day of coverage. They are there for the little issues, and provide the same coverage without hesitation for large issues, like surgery. We've been Healthy Paws customers for over 4 years and will continue to recommend them to any pet lover. We recently had to have a major, unexpected surgery on our dog, and Healthy Paws covered it to the fullest allowable, and even followed up with a warm email to check on her, separate from the emails regarding the insurance claim. Nice touches like that keep customers happy, especially during a time of recovery - aka getting a 24/7 death stare from your pet because they hate life in the dreaded cone!

We were very pleased with Healthy Paws Pet Insurance on our recent claim with them. In February we adopted two female pups, mixed breed sisters, at 3 months old and with high medical costs from previous dogs we owned, we decided to get insurance for them. The claim we had came about a month and a half after getting the insurance policy when one of the sisters tore up a corner of her kennel pad and ate a piece of foam and it lodged in the bottom end of her stomach. Since it was to large to pass thru into the intestines it caused a dire situation which required surgery to remove the foam. After two days at the hospital we got Darby back home. I compiled the required forms that is requested per the contract with Healthy Paws and sent them by mail. We received their check, less the contract deductible and 20%, within 10 days. It was an expensive accident and would have been more of a hardship on a retiree pension without this great insurance company coverage.

I rescued my dog Lucy from a shelter over 2 years ago. Sadly Lucy got extremely ill recently and she passed away. Whatever peace I found was because I was able to give her the best of care because of our HEALTHY PAWS insurance policy. HEALTHY PAWS was beyond my highest expectations. They were absolutely wonderful even arranging for payments on future costs. The coverage was fantastic and the customer service reps were fabulous. They even sent a personal hand signed condolence card after Lucy passed. I am in sales and the worst skeptic. And without question HEALTHY PAWS is probably the best company I have experienced in many years. I cannot thank them enough, and I CANNOT sing their praises enough! God bless them.

We love Healthy Paws. Our puppy was diagnosed with a liver shunt at 6 months old. He just had the surgery to repair and Healthy Paws processed the claims so fast and covered 80%. Our puppy is now active and Healthy Paws made it all possible. They are fast, easy to deal with and excellent customer service.