Healthy Paws | Pet Insurance Review

I've had pet insurance with this company since we adopted my youngest dog in 2011. And I've never been displeased. Claims are easy to file and quickly reviewed and I've never had anything denied. They have covered major surgeries, specialty procedures (arthroscopy), chemotherapy...they even cover my dog's joint supplements and pain medications every month (we got her insurance as a puppy so her orthopedic problems were not preexisting). Our most recent experience was when Maya was bitten by a rattlesnake. Antivenin is extraordinarily expensive (over $650 per vial!) and we were able to treat her quickly and without worry knowing that bill would be taken care of. The absolute best thing about Healthy Paws is the peace of mind of knowing I'll never have to make a decision that will compromise my pet's health or life just because I can't afford it! Claim checks are distributed quickly - which means I can charge something to my credit card or care credit and know I'll have my reimbursement check before the bill is due to be paid. The service is excellent - I've gotten fast information whenever I've needed to call. The app is very user friendly and makes submitting and tracking my claims a breeze! They pay ACTUAL COST of services unlike other companies that make up what they think your vet bill should have been and only pay based on that - which isn't much help if your vet happens to be more expensive. The only negative part is that the monthly premiums do increase by a little bit every year. This is to keep up with the cost of veterinary medicine though so I understand why and the increase is really very minimal - usually less than the cost of a cup of coffee. Great company with great values. I recommend them to everyone!

Healthy Paws is fast, reliable and super easy to use. I highly recommend this company. I just use their app to send in my claims, no long, tedious forms to fill out, just a photo of your receipt and your reimbursement comes in the next two days.

I switched from Pets Best to Healthy Paws and have had nothing but excellent service since. My Labrador Milo is now almost 10 and as he has got older, he has needed more medical attention. However, unlike Pets Best, Healthy Paws has not hiked my premiums exponentially after a single claim. The claim process is so quick and easy. No more filling in forms. It's a simple upload of the paid invoice and Healthy Paws do the rest. The turnaround is quick, there are seldom questions and they even reach out to the vet for clarification and any additional medical records they need to support the claim. I'm kept up to date with the status of my claims and the coverage amount is the best I have seen. I have recommended Healthy Paws to many of my friends, especially those who are unsure about whether they can afford pet insurance or deal with the unnecessary bureaucracy at other firms. Our pets are our family and that is exactly how Healthy Paws treat my dog Milo. Customer focused, professional and both pet and budget friendly!

Our bulldog Jitsu is just a year old. He has already had a soft palate surgery and just recently he was admitted to the after hours emergency hospital for aspiration pneumonia. We are so thankful we purchased pet insurance. Healthy Paws has been very easy to work with and reimbursed us very quickly. Highly recommend.

When we adopted Mabel, I was really hesitant about paying for insurance for her; especially since money was tight and she was a healthy little pup. But, with all the health problems my other dogs had faced, I decided to try it and see how it went. I can tell you it was one of the best decisions I ever made in regards to Mabel's care! When she dislocated her knee cap and the vet told me the price of the surgery to repair it, I was so relieved to know that Healthy Paws would cover 90% of it (based on my policy). If we didn't have the insurance, I am not sure what we would have done. We didn't have the money or credit to pay for such a surgery on our own. This was my first claim after being a policy holder for over a year and I couldn't have been more impressed. Healthy Paws not only provided peace of mind, but the quick processing time of my claim and the excellent service made me even more positive we made the right decision with the right insurance company.