Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,243

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan No maximum annual or lifetime payouts One easy-to-understand pet insurance policy Most claims are processed within 2 days Use any licensed veterinarian in the U.S. or Canada
5

out of 5

POSTED: | BY: Roman Zrazhevskiy

They saved my cat

HP makes it really simple to submit claims and they truly care. After my cat went through multiple ER visits and a surgery, they checked in every time to see how he was doing and if there's any way they can help. They are a big company with small company customer service. Thank you HP for helping me save my cat!
5

out of 5

POSTED: | BY: Donna Freed

The most reliable and efficient insurance company

We are so thankful to have Healthy Paws Pet Insurance. Two days after our insurance became effective our puppy new puppy, Snowflake, started having a horrible cough that progressed to pneumonia within a week. Snowflake had to go to the Emergency Vet. Hospital near us and required intense treatment overnight. She was released with instructions to take 6 different prescriptions and had several follow up visits. We were so pleased not to have to worry about the high cost of vet. bills, medication and hospital stay. Healthy Paws covered most of the expenses and within a few days we received the reimbursement checks. More recently Snowflake became ill, underwent several diagnostic tests and had another hospital stay. When she was transferred to the hospital, we didn't worry about anything other than getting her healthy again. Because of the Healthy Paws Pet Insurance, we knew that we would not need to worry about limiting her treatment because of cost. Once again we received reimbursement checks within a short time. Healthy Paws even contacts me to see how Snowflake is doing. We are so fortunate to have our beautiful and playful puppy healthy again. I just wish our own health insurance company was as efficient and caring as Healthy Paws.
5

out of 5

POSTED: | BY: Bob Brown

They treat you and your pet like family.

Health Paws has been a life saver, literally for our pet, and also for our budget. We have had several instances that our pet needed vet visits, emergency hospitalization, surgery and medications. All claims were seamless and easy and handled promptly and professionally. The staff really cares about you and your pet. They have always follow up to check on your progress. We are so pleased that the day we brought our new puppy home he was enrolled with Health Paws!
5

out of 5

POSTED: | BY: Mike

The Perfect Pet Insurance

I transitioned to HealthyPaws approximately 3 years ago, coming from several prior years with a plan from Pets Best Insurance. The trigger for the transition was that my German Shepherd underwent two surgeries, ultimately ending with a diagnosis of a gastrinoma (microscopic tumor). While we ultimately ended up paying out-of-pocket for a rather substantial amount (absolutely worth it to save our dog), insofar as pet insurance, there were a few takeaways the interaction with Pets Best provided: * Many common / less-expensive policies have per-incident and lifetime maximums. While we hadn't thought this would be an issue in our home from a few years prior, when we moved to the Pacific Northwest with substantially more healthcare for pets, we found that the life-saving services were substantially more advanced, and the associated costs increased as well. * Some insurance companies consolidate surgeries into a single incident. As was the case for us, an unrelated surgery from 3 weeks prior was associated with an ER surgery, meaning that the insurance company considers the per-incident maximum as reached much more quickly. While we knew consolidation was possible, we had not expected that a multi-week separation would be still be consolidated as a single incident. * The insurance appeals process can be remarkably one-sided. Even in trying to clarify to the insurance company that surgeries were for separate purposes, there was never any visibility into the process or acknowledgement that the statements from the veterinarians were even reviewed before being rejected. After undergoing this process with Pets Best, I researched other pet insurance policies - specifically ones with unlimited maximums - to re-evaluate my coverage. I settled on HealthyPaws very quickly, owing largely to the unlimited maximum coverage (which eliminates a LOT of concern about consolidated claims), comprehensive coverage of conditions, small list of exclusions, and clear communication channels. It struck me how much simpler and more comprehensive the HealthyPaws coverage was as compared to Pets Best, belying that the HealthyPaws coverage was designed to help pets as much as possible. Over the past three years, all three of my dogs have been insured by HealthyPaws, and the experience has been absolutely wonderful! The vast majority of our claims to HealthyPaws have been for minor incidents: upset tummy, temporary medication, etc. In all these cases, HealthyPaws was very promp
5

out of 5

POSTED: | BY: Ali

If you need pet health insurance just get this

I wish my health insurance was this good. Reasonable monthly premium, no hassle app based claim process. Super quick response when I had questions. Had $1200 in dental work and with our coverage we got a $1011 check about 3 weeks later. Highly recommended.

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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