5
out of 5
POSTED: | BY: Cooper's Guardian
Thankful for A Neighbor's Referral to Healthy Paws
After waiting for a long time to add a dog to our family (making sure we had adequate time to devote), we thought over the important decisions whether or not to get pet insurance & if so, from which company. We had considered 3 referrals from people who had high recommendations. Very happy & thankful that a neighbor referred us to Healthy Paws! And the hope was (and still is) that we wouldn't need to use it. But recently our fur baby partially tore his cranial cruciate ligament & needed TPLO surgery. Our experience was exactly as other Healthy Paw subscribers have attested: Customer service, claim process & reimbursements were absolutely efficient & seamless. There was plenty to do during post-surgery, so it was great not having to worry about claim issues! We also got a follow up email with well wishes. Now, as we meet others considering pet insurance, we have our experience to add to the recommendation. Very grateful to our neighbor & Healthy Paws :)