Healthy Paws | Pet Insurance Review

We purchased Healthy Paws when we brought home our puppy 11 1/2 years ago. We have filed many claims as our pup has not been the healthiest. I have NEVER had an issue with HP. It is very easy to file the claim on line, they respond very quickly with a confirmation that they have received the documents, and even for very large claims, the money is auto deposited within a couple of days. Couldn't ask for a better company. The premium has gotten quite expensive and goes up yearly, but we use every bit of the benefit so it is worth it for us.

My claim was reviewed and paid quickly and without question. After my dog needed several hours of surgery from an attack by another dog, my concern and attention was on her. Once I received my final invoice I submitted it on-line where is was quickly reviewed and paid. In my phone and email communications the staff were knowledgeable and compassionate. I appreciate this service as I did not want to go back over the whole incident several times. I felt secure in knowing my claim would be paid in full per my policy. I highly recommend Healthy Paws for your choice for your pet.

Since I had my cat from 5 years ago, I have been using Healthy Paws as the insurance provider for my fur baby. I have always had a good experience with the team and whenever my cat had a medical claim, regardless of regular doc visits or even emergency room visit, I was able to get reimbursement within a few days and the reimbursement amount is in line with the policy. Thank you soooo much for helping me take care of my fur baby!

Since I had my cat from 5 years ago, I have been using Healthy Paws as the insurance provider for my fur baby. I have always had a good experience with the team and whenever my cat had a medical claim, regardless of regular doc visits or even emergency room visit, I was able to get reimbursement within a few days and the reimbursement amount is in line with the policy. Thank you soooo much for helping me take care of my fur baby!

I have been a loyal Healthy Paws customer for 7 years, but I can no longer recommend them. When I first signed up, my premium was $23.94/month for the best coverage—now, despite adjusting my deductible and reimbursement level to lower costs, my premium has skyrocketed with no real explanation. On top of that, my recent claim was denied unfairly, miscategorizing necessary bloodwork as "wellness/preventative care," even though it was for a diagnosed condition. I’ve had to fight for every bit of coverage lately, which was never the case before. Their service has drastically changed. They know long-term customers with pets who have preexisting conditions can’t switch providers easily, and they’re taking full advantage of that. If you’re considering this insurance, think twice! What starts off affordable quickly becomes overpriced and unreliable. I’m extremely disappointed