5
out of 5
POSTED: | BY: Kate Rineer
A Company That Genuinely Cares
Having used the insurance for two claims recently, I found that the processing was easy and fast. Every time I've called to confirm receipt of records or ask questions, I easily reached a friendly real person. Their website has been convenient for filing and confirming claim statuses, and they email updates, too. On top of that, they checked up on how my pet was doing after surgery giving me the impression that they genuinely cared.