5
out of 5
POSTED: | BY: Miriam neuman
Customer service professional
I’m very satisfied with everyone I’ve been in contact with.
4.7
out of 5
Number of reviews 164
Hartville Pet Health Insurance is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice.
Learn more about Hartville’s plan options, read customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Ann Tippett
Friendly and efficient
I’ve dealt with other pet insurers and Hartville is the best by far. Claim submission is easy and payments are made in a reasonable amount of time. Their website is easy to navigate with claim status always updated. Most importantly to me, their customer service is friendly and helpful; a rare occurrence in this day and age.
5
out of 5
POSTED: | BY: Elena Denis
Its a pleasure working with Hartville invoices sent are processed thoroughly and timely.
Payment of Invoices are processed timely and if there is any questions they call the Doctors Office to receive clarity on the submission. Cant ask for more than that.
5
out of 5
POSTED: | BY: Jody Jaron
My dog has better insurance than I do
I had only had my insurance for a little over a month when my dog slipped while outside on some ice and injured on of his back legs.
I was able to go to the vet of my choice and I submitted an initial claim of over $1000. for a consultation exam, x-rays, and anti-inflammatories. My claim was processed and 90% of it was paid for and in my account in under 10 days. I called and made sure I was clear on all the information and materials I would need to file an online claim and it was painless and extremely fair.
I wish my own health care was this easy and fair.
My pet will be undergoing physical therapy and acupuncture and Hartville will reimburse for that as well. I am so pleased I tell everyone Thanks so much
5
out of 5
POSTED: | BY: David Wahl
Wonderful company to work with,love them.
Great rate, quick service, complete coverage is well worth it. Excellent company to work with.
Monthly Cost
Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.
Coverage
The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%
Payout Limits
Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option.
No lifetime limits.
Deductible
$100, $250 or $500 annually.
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.
Exclusions
Pre-existing conditions, cosmetic procedures and breeding costs are not covered.
Hartville Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment.
If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee.
Accident-Only coverage available.
Hartville Pet Health Insurance, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents.
Its Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice. Preventive Care is available at an additional cost.