5
out of 5
POSTED: | BY: Jenny
reimburse process was very fast!!
reimburse process was very fast!!
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4.2
out of 5
Number of reviews 2,599
Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank.
Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
5
out of 5
POSTED: | BY: Miguel
The standard
I submit my claim and I get an answer back fast, I don’t have to call or email repeatedly to get an answer, I appreciate the customer service, if that goes away I also will go away, Figo is not the only game in town but it is the best one for me, keep the standard high don’t be tempted to cut corners with us and we will stay and Figo can be that standard that other companies will follow, thank you
5
out of 5
POSTED: | BY: Tom Willman
Very good so far
Very good so far. We got Figo when our dogs were puppies. We have not had to use for serious items, thank goodness. What we have used it for has provided us some reimbursement so that is good.
2
out of 5
POSTED: | BY: Jessica Smith
Fast repayment but they increased the…
Fast repayment but they increased the monthly premium by $20 after one year. If they do that each year, will not be able to afford
5
out of 5
POSTED: | BY: OP
Best.Decison.Ever.
This was the best decision I made when caring for my pets. The claims process is super easy and reimbursement lightening fast. 100% worth the peace of mind. I learned the hard way with former pets so made the decision to carry pet insurance right out of the gate this time.
I rescued two cats recently - one a kitten and one an adult cat. Surprisingly the kitten is the one with the constant issues and recently diagnosed with IBD. We had to run her through a battery of tests. This would have cost me thousands out of pocket which I would have done because I love these freakin’ cats. A claim has never been denied, I am able to care for my babies without catastrophic financial concerns - I couldn’t be happier!
Monthly Cost
$9 to $135 on average depending on chosen plan.
Coverage
You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible.
The pay-out amount is based on your actual vet bill.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.
Age Limits
Must be 8 weeks or older to enroll. No upper age limits apply.
Waiting Period
1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)
Exclusions
Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months
Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences
We now have a wellness option
We have a diminishing deductible
Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together.
Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH.
With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.