Figo | Pet Insurance Review

4.2

out of 5

Number of reviews 2,605

  Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank. Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
5

out of 5

POSTED: | BY: Elisabeth A. Bingham

Super-pleased so far!

I adopted a new pup on February 1 and I think it was February 3 that I joined Figo based on three recommendations that I really trusted. So far, I am really glad I went with them, although admittedly I have no point of comparison, this being my first pet insurance; but I enjoy the app and being able to keep all the records in one place and everything seems super easy. And I have already placed one claim, for a vaccine, and 12 hours later they had approved it under my coverage! It hasn’t cleared my account yet, but they may be as much due to my bank as anything else.
Read more on Trustpilot
5

out of 5

POSTED: | BY: Anita

Making a claim is so easy

Making a claim is so easy. Takes very little effort and money in my account wuick
Read more on Trustpilot
4

out of 5

POSTED: | BY: Madison

Customer service is very responsive

Customer service is very responsive, it’s easy to file claims and they are processed fast. I’ve gotten about 50% return of any claims I’ve filed.
Read more on Trustpilot
5

out of 5

POSTED: | BY: Brenda Marjorie Russell

Thank you for providing insurance for…

Thank you for providing insurance for Mr. Wilson. Today is his Birthday. Happy Valentine’s Day. Brenda
Read more on Trustpilot
4

out of 5

POSTED: | BY: Mary

VERY PLEASED

This was our first time doing business and it was very close to what we expected. We appreciated that they were swift in responding to our first claim. Very happy so far.
Read more on Trustpilot
Please leave a review

Monthly Cost

$9 to $135 on average depending on chosen plan.

Coverage

You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.

Age Limits

Must be 8 weeks or older to enroll. No upper age limits apply.

Waiting Period

1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)

Exclusions

Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences We now have a wellness option We have a diminishing deductible Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo Pet Insurance detail
Figo is committed to helping pets and their families enjoy their lives together. Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH. With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.
Provider website

Get a quote today

Leave a review