5
out of 5
POSTED: | BY: Charlie
Very easy to work with
Very easy to work with! When submitted, I was paid promptly!
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4.2
out of 5
Number of reviews 2,598
Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank.
Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
5
out of 5
POSTED: | BY: Mary
First time using Figo
I’ve only used our Figo coverage once so far but I’m very happy with it. Got the package that included vaccinations and health testing, and took my puppy in her for 12 week shots yesterday. I submitted the receipt and the claim was approved for more than I even thought it would be within about 4 hours. I’m incredibly happy I decided to go with the Figo plan.
5
out of 5
POSTED: | BY: R JACKSON
quick reimbursement and easy submission…
quick reimbursement and easy submission of documents to verify vet appts
1
out of 5
POSTED: | BY: customer
Not one claim was paid.
Not one claim was paid
Service was AWFUL
I’d never sign up again
Not wasting my time speaking with you
You made cancelling so difficult, it cost me money so thank you for that
1
out of 5
POSTED: | BY: customer
When I submitted X-rays for my dog they…
When I submitted X-rays for my dog they would not cover it even though I supplied all the paperwork and had the vet as well. Very disappointing and I have not a new insurance yet but this reminded me to do so
Monthly Cost
$9 to $135 on average depending on chosen plan.
Coverage
You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible.
The pay-out amount is based on your actual vet bill.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.
Age Limits
Must be 8 weeks or older to enroll. No upper age limits apply.
Waiting Period
1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)
Exclusions
Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months
Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences
We now have a wellness option
We have a diminishing deductible
Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together.
Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH.
With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.