Figo | Pet Insurance Review

Figo is amazinng. The plans are easy to understand and follow. What I like about Figo is that plans offer easy to meet annual deductible, covers sickness, and injuries, less exclusions compared to other pet insurance companies, and very affordable. My dog is 5 years old, so I had to look for a pet insurance that was affordable and comprehensive. Figo was the one.I filed a claim for upper respiratory infection.. Claim processed in less than 5 days. I texted if they needed anything from me prior, and they said they will call my vet if they need to. This was great because I did not have to do much. Thanks Figo. You made my life easy

I was hesitant to buy pet insurance because I had read it was kind of a gamble on your money. Then my kitten died, and I didn't want to ever worry about cost again during a pet's last moments. I was determined to find the best plan. I spent hours comparing policies, but I didn't need to. Figo had the best coverage and the best price -- and no cost in life-threatening emergencies. The site is beautiful and easy and the whole experience has just been so positive. My pet is treated like family. Bafflingly good! Don't wait until tragedy strikes; just do it!

Positive staff with good communication skills! Thank you!

Best customer experience and amazing value! With two cats, and knowing the history of pet health care costs through long experience, pet insurance seemed like a no-brainer. After reviewing the available options, the logical solution was to choose Figo. Why? Figo offers the most affordable and accessible plans. When you do the math, it makes good financial sense. More significantly though, as anyone who has ever filed an insurance claim knows, the claims process is usually not the most pleasant experience between a consumer and the insurer. But I have found that Figo has turned that notion on its head. Claims are incredibly easy to file, amazingly quick turnaround time is also a big plus. What really clinched it for me was the customer service reps. They are not only friendly, courteous and super helpful, some of them know oodles about pet health, all of which makes every call a great experience. I cannot find any reason to go back to the old insurance model, especially when I can do everything from my iPhone. (Too bad for the cats, we can't conduct their vet visits from an iPhone.)

Your phone receptionist was great to speak to and responded quickly to my e-mail.