Figo | Pet Insurance Review

When I contacted FIGO the information provided was very helpful. The Agent guided me through the website and helped me download pertinent information on both of my dogs.

Rep easily applied discount to account

Today was my first experience with customer service and it was a good experience.

So far Figo has been awesome. Easy to understand policies, easy to access and friendly customer service by phone and text.

After researching high and low for the best pet insurance for my 3 year old dog, I chose Figo. The reason I chose Figo was because for what they cover, the price, customer service, and overall simplicity. Understanding pet insurance can be daunting, but Figo plans are so simple to understand and follow. MY dog has been on Figo for a year. My dog swallowed a mango pit. I just submitted the invoice via pet cloud app. That was it. Thereafter, within 5 days, I was notified I was reimbursed. Another time, my dog had an ear infection. I was worried I would not be reimbursed because my dog had an ear infection over 14 months ago. I was reimbursed for that as well. All I did was answer a few questions on the claim form and submitted a picture of the invoice via smartphone. Figo called my vet for last 2 years records. Wihtin 1 week, I was reimbursed. Figo made life so easy with their paperless claims processing. Figo is the only pet insurance that any pet parent should consider.