Figo | Pet Insurance Review

4.2

out of 5

Number of reviews 2,602

  Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank. Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
5

out of 5

POSTED: | BY: Derek Kalish

It was an absolute pleasure speaking …

It was an absolute pleasure speaking with Jennifer. She was warm, welcoming, and answered all of my questions most effectively. Before calling Figo, I had done my research and narrowed my choices down to Figo and another company. Before I actually spoke to Jennifer, I reviewed the FAQs myself before asking Jennifer a few questions posted on this section. I did this to ensure that the representatives were well versed in their company policies and could readily answer questions should I ever need to reach out to a live representative. She aced the exam, and because of this and my interaction with Jennifer, I decided to choose Figo as our pet insurance carrier. Golnessa thanks you Jennifer!
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5

out of 5

POSTED: | BY: Alan Pagnotta

Jennifer is great..

Jennifer is great... she followed up with me after our phone all
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5

out of 5

POSTED: | BY: Evelyn Feliciano

Figo is the greatest

Figo is the greatest! My veterinary took forever to send over my dogs medical records. The day they sent them over my claim was closed. The representatives are so sweet, and they really care. I had one representative that really pushed the claim to close asap. She called me and explained it to me. Her name was Jennifer. FiGO gave me a sense of peace and appreciation. The best pet insurance out there!
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5

out of 5

POSTED: | BY: Tatjana Farkas

Quick, easy and helpful!

I needed to make some changes to my account and add another pet, Jenn was wonderful and very helpful. And I didn't even wait to get someone on the phone. Thank you, Figo, you guys are the best!
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5

out of 5

POSTED: | BY: Jessica Rowe

Highly recommend

Great service and customer care. Saved thousands with figo.
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Monthly Cost

$9 to $135 on average depending on chosen plan.

Coverage

You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.

Age Limits

Must be 8 weeks or older to enroll. No upper age limits apply.

Waiting Period

1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)

Exclusions

Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences We now have a wellness option We have a diminishing deductible Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo Pet Insurance detail
Figo is committed to helping pets and their families enjoy their lives together. Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH. With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.
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