Figo | Pet Insurance Review

4.2

out of 5

Number of reviews 2,598

  Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank. Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
5

out of 5

POSTED: | BY: Lee in Tennessee

Just signed up! Brand new customer.

I spent quite a bit of time reviewing different Pet Insurance Companies. Figo easily impressed me the most. I felt more comfortable signing up on the 800 number so I could speak with an actual person rather than filling out the form online. Judy was the young lady who answered my call and she was very patient and took the necessary time to answer all of my many questions. I was very impressed with her strong knowledge about the different policies offered by Figo. Judy was very positive and professional, and she made my decision to purchase coverage protection for my dog through Figo a lot easier. I believe I made a great decision today! :)
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5

out of 5

POSTED: | BY: David Stone

Look no further..Figo is who you want

I recently put in my first claim and it was exactly the way it was told to me when I first signed up. No gimmicks, No excuses, No surprises. Perfect on Every level, so glad I signed up, Great company with Great reps.
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5

out of 5

POSTED: | BY: Tyler Ward

Makes me feel great knowing I can rely …

Makes me feel great knowing I can rely on Figo if Dungy gets hurt.
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5

out of 5

POSTED: | BY: Malorie Warner

LOVE ~ LOVE ~ LOVE

I have been so extremely happy with Figo...I have never had such a wonderful agent look after me and my furry best friend. Brittany Feldman has gone above and beyond to ensure my Winn Dixie is well taken care of and my worries have been put to rest. Life is crazy fast and really hard...I have LOVED having a company help with the process of taking care of the ones we love. I would recommend Figo to everyone who loves and cares for our special buddies...they are a company who wants to help and most of all CARES! In the world today...we don't get as much personal touch and Figo has been able to bring that wonderful concept back to us. Thank you Brittany Feldman and Thank you Figo!
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5

out of 5

POSTED: | BY: Evelyn M.

Figo is the best pet insurance!!

Figo has been great! My dog suddenly started having major problems with being listless and not wanting to go for walks! Figo paid for all of the tests that my dog needed and it helped to know that Figo was there for my dog. Judy Pacheco reached out to check on my dog and that is such an excellent part of their customer service. It shows they truly care about their clients! Figo is the best pet insurance!
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Monthly Cost

$9 to $135 on average depending on chosen plan.

Coverage

You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.

Age Limits

Must be 8 weeks or older to enroll. No upper age limits apply.

Waiting Period

1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)

Exclusions

Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences We now have a wellness option We have a diminishing deductible Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo Pet Insurance detail
Figo is committed to helping pets and their families enjoy their lives together. Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH. With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.
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