Figo | Pet Insurance Review

4.2

out of 5

Number of reviews 2,598

  Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank. Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
2

out of 5

POSTED: | BY: Deborah krause

Wish I had not gotten this insurance. Going to post this on social media

When buying made it seem like all I had to do was send in receipt and it would be paid asap. Not only is it not asap but they want want medical records sent from the vet for every visit, not just receipt.
5

out of 5

POSTED: | BY: Justin

Best Overall Pet Insurance

I have 2 dogs on Figo. I was with another pet insurance company and recently swiitched. I found Figo to have better coverage, and one of the most affordable. What I like most about Figo is the phone app which can do more than other pet insurance apps. I can upload all my vet bills, so I can better track what I have paid to vets. I can file claims. I am glad I switch to Figo. I filed my first claim and it was easy as 1 2 3. Glad my 2 dogs are on Figo. I have peace of mind knowing FIgo will be there if my pets get sick or injured.
5

out of 5

POSTED: | BY: Betsy

Figo is Awesome

I was recommended FIgo by my vet. Figo coverage is more than most pet insurance, and is fairly reasonable. I like the fact that Figo covers exams fees, holistic coverage is inclusive in the price, and offer texting as an option to communicate with customer service. I filed 2 claims and as a novice, the process was so easy. I recommend Figo to all my friends, family,and co workers. I think Figo is by far the best pet insurance out there.
4

out of 5

POSTED: | BY: Patrick Furlow

Thankful for pet insurance!!

Happy with FIGO so far! It's great to have pet insurance for our high maintenance pooch! Only thing that dings FIGO so far is the speed at which a claim is reviewed, processed and paid. Our 1st claim was approved and we've had to wait over 5 days so far or our reimbursement via ACH payment. We still have yet to get reimbursed. Going that is soon and future claims are paid faster once the claim is closed.
5

out of 5

POSTED: | BY: Nancy W

Kittens Slay Dragons

Kittens Slay Dragons - but sometimes they get sick. I am so happy that I have Figo. There is nothing worse than having to hesitate when asked to authorize treatment. With Figo I haven't had to give a second thought about getting my sick kitten the treatment he needs. Claims are so easy and the Customer Service is top-notch.
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Monthly Cost

$9 to $135 on average depending on chosen plan.

Coverage

You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.

Age Limits

Must be 8 weeks or older to enroll. No upper age limits apply.

Waiting Period

1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)

Exclusions

Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences We now have a wellness option We have a diminishing deductible Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo Pet Insurance detail
Figo is committed to helping pets and their families enjoy their lives together. Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH. With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.
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