5
out of 5
POSTED: | BY: Derek
Excellent Company
No complaints. I have had 2 claims. All paid with no issue after meeting my deductible.
4.2
out of 5
Number of reviews 2,598
Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank.
Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
5
out of 5
POSTED: | BY: Shelly
My experience with Figo has been great! Thank you so much!
Working with you has been so great. The website is super easy to use. You always keep me updated on my claim. My over all experience has really been great and I can't thank you enough!
5
out of 5
POSTED: | BY: Katrina Wolf
Best pet insurance I have ever found!
This is the best pet insurance I have ever found and I did a TON of research before deciding on Figo. I even recommend it to everyone I know, or will listen. The plans cover things I would never have even thought about being covered. Only pet insurance company that offers 100% coverage after a yearly deductible.
1
out of 5
POSTED: | BY: Myrna Tousley
Horrible Claim Service
Worst claims service ever. They don't even look at claims for 2 months. They blame Markel & keep saying things are going to change but so far it's been several months trying to get a claim even looked at. I would not recommend this company. There are other pet insurance providers that will provide better service at the same rates.
5
out of 5
POSTED: | BY: Joel Finn
So far, so good.
We've only had to use FIGO once so far...knock on wood. But everything pretty much worked as it should. We had one minor hiccup during the reimbursement phase but they were quick to notice and remedy that situation on their own. I would get FIGO on any future pets if/when the time comes.
Monthly Cost
$9 to $135 on average depending on chosen plan.
Coverage
You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible.
The pay-out amount is based on your actual vet bill.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.
Age Limits
Must be 8 weeks or older to enroll. No upper age limits apply.
Waiting Period
1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)
Exclusions
Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months
Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences
We now have a wellness option
We have a diminishing deductible
Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together.
Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH.
With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.