Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank.
Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
Had to take one of my dogs to emergency hospital after he was attacked by another dog. I submitted the claim to FIGO and was reimbursed within a couple of days! Great customer service. I highly recommend FIGO.
First time using this coverage and they were amazing ! Easy claims online as well as fast reimbursement.
5
out of 5
POSTED:
| BY: Sarah Seegert
FAST customer service!
Recently submitted our first claim for an unexpected pet bill when our cat got sick. Not only was everything easy to access and submit through the app, but the return (after our deductible) was closed VERY fast and our refund was in the next business day. I texted their customer service to ask about when the refund might come and they got back to me right away. Very pleased with their customer service and speed. Highly recommend!
Get Figo! Especially if you rescue or adopt a pet!
You absolutely NEED to get Figo. ESPECIALLY if you are considering or already adopted/rescued a pet and their histories are unknown. Pet insurance, lets be real, sounds like a bit of a joke, right? It's not! I simply cannot tell you how much of a life saver this really is. Emergencies unfortunately happen but you don't have to worry when you covered with Figo. You also get to choose your coverage and a little will even go a long way. I am personally doing the unlimited option The other great reason to pick Figo is for the FIGO Pet Cloud. Once you join Figo, you get an account that is so awesome and easy to use. You can store/upload all of your pet's files, documents, vet information, check your claims/policies, shots and reminders, and they even have a "Near me" feature that will find anything pet related such as pet stores, pet parks, groomers, pet-friendly hotels, day cares and more. Get Figo! I was not paid to write this review! I'm very passionate about finding good/helpful products/information and this is definitely one of those "must haves."
You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible.
The pay-out amount is based on your actual vet bill.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.
Age Limits
Must be 8 weeks or older to enroll. No upper age limits apply.
Waiting Period
1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)
Exclusions
Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months
Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences
We now have a wellness option
We have a diminishing deductible
Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together.
Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH.
With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.