Figo | Pet Insurance Review

4.2

out of 5

Number of reviews 2,597

  Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank. Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
5

out of 5

POSTED: | BY: anonymous

Highly recommend Figo Pet Insurance!

Highly recommend Figo Pet Insurance!
5

out of 5

POSTED: | BY: Bret Grafton

Opened a claim for my pup Samson

Opened a claim for my pup Samson, and Figo was very quick to respond. Their customer support team is great - very helpful. I would totally recommend them for pet insurance.
5

out of 5

POSTED: | BY: Mandi

Getting figo pet insurance was one of the best decisions I ever made!

My dog had a medical emergency that required hospitalization and lots and lots of blood and imaging work. Luckily he was able to be saved, but the vet bill was enormous! Luckily when I uploaded all the claims for his bills (5 in total costing over $4,000) figo covered them exactly how it was described in my plan with zero hassle, and they were crazy fast! The claims were processed and approved within 2 days and I received the checks in the mail within a week!! I can’t say enough good things about this company, they make such a horrible situation like almost losing your animal easier knowing that you can make all the needed choices and they will take care of you! Every dog owner should get figo insurance in my opinion!
5

out of 5

POSTED: | BY: Sheree

Thankful for Figo and their support for pets

Great company with reasonable rates for your pets coverage. They review claims and response in 24-48 hours and in 1-2 business days later you will receive a deposit or check for the reimbursed amount. Great customer service, great website, great team, and very happy with their coverage. Knowing my dog had a cancer scare and broke a tooth all within 8 months they covered everything besides my deductible for my pet and the percentage rate we choose. I have already recommended many others with pets to seek insurance needs with Figo. Very happy dog mom.
4

out of 5

POSTED: | BY: Jose Acosta

This time Figo came thru

This time Figo came thru. I am still not happy with my other claim.

Monthly Cost

$9 to $135 on average depending on chosen plan.

Coverage

You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.

Age Limits

Must be 8 weeks or older to enroll. No upper age limits apply.

Waiting Period

1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)

Exclusions

Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences We now have a wellness option We have a diminishing deductible Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together. Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH. With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.

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