Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank.
Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
My 3 year old dog, Toby, had a very minor skin issue at the beginning of this year. The experience made me think about getting pet insurance. I shopped every company and FIGO offered the best value and their website was user-friendly. Who would have thought that less than 2 months into my policy, I would have to make a significant claim for a major, unexpected surgery for Toby. This was unrelated to a skin issue as that would have been considered a pre-existing condition, but thank God I had FIGO! Without FIGO, Toby would not have had the best care. The claims process was fair (they asked for a medical history). After review, the process was quick to receive payment. Also, the staff, Alex, in particular, was super caring and helpful throughout the claims process. I would recommend FIGO to a friend or family member. No question! The sooner you get FIGO, the better, especially if your pet is young. It's a must have!
Reliable, fast and friendly.
It takes them few days to review a claim and let us know what it will be. No problem with them, we are really happy with figo!!
FIGO is amazing. The turn around in processing claims is excellent. My cat has had a number of health issues this year and Figo has covered them. I have one agent in particular who has gone above and beyond my expectations. I tell everyone that I know, who has a pet, about FIGO. I never had pet insurance before and I will never be without it again.
I haven’t had Figo long. I just sent in my dog’s records. It was a little bit of a mission due to the prior Vet. But the Figo customer service team is AMAZING. They worked with me every step of the way. E-mailed me back and forth over the course of a few days and it was always the same rep. They really went above and beyond. I can’t comment on anything else (as far as claims go). But so far, I’m very impressed.
You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible.
The pay-out amount is based on your actual vet bill.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.
Age Limits
Must be 8 weeks or older to enroll. No upper age limits apply.
Waiting Period
1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)
Exclusions
Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months
Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences
We now have a wellness option
We have a diminishing deductible
Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together.
Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH.
With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.
