Figo | Pet Insurance Review

FIgo, Figo, Figo... It has truly been a blessing to have found an insurance company that really cares about and values dogs over profit. My family started the journey with Figo several years ago when we insured our first two dogs; Paisley & Skittles. From the very beginning we were treated with respect and charged fair prices. Earlier this year, Paisley became very sick and had to be treated at multiple emergency locations which ultimately culminated with her having to receive an emergency surgery that would save her life. I think that few dog owners ever really stop to think about just how expensive medical treatment can be for their loved pets. We certainly had not thought about it, and of course we had some reservations when it came to our experiences with human insurance companies. Needless to say, the medical bill for this treatment was extraordinarily expensive, but I'm happy to say that Figo was there for us and has since been there for our other pet; Skittles when she recently became ill. My wife and I now have two other pets in the family; Ellie & Bailey and they are also insured with the best company in town. I know that should anything ever happen to them, Figo has my back, and to anyone who's considering this company for your loved ones, I highly recommend it and promise that it will be the best decision that you will make for your pet. Thank you Figo!

Very short wait on phone! Great! Extremely helpful agents. Rates were the best I found doing my research. The process of signing up my new rescue was extremely easy AND I received a discount for rescuing a pet. I did a good amount of research before switching from my previous pet insurance! I wish I found FIGO sooner.... I wasted my money on another insurance.

Dont believe the good reviews. I have spoken to no less than 4 other people that had Figo and had nothing but trouble. It seems they like to deny every claim and make you fight to get paid hopping you give up. I finally had to take them to small claims court and won.

I appreciate how quickly Figo responded to my claim and the staff have been great to work with. Thank you!

My 3 year old dog, Toby, had a very minor skin issue at the beginning of this year. The experience made me think about getting pet insurance. I shopped every company and FIGO offered the best value and their website was user-friendly. Who would have thought that less than 2 months into my policy, I would have to make a significant claim for a major, unexpected surgery for Toby. This was unrelated to a skin issue as that would have been considered a pre-existing condition, but thank God I had FIGO! Without FIGO, Toby would not have had the best care. The claims process was fair (they asked for a medical history). After review, the process was quick to receive payment. Also, the staff, Alex, in particular, was super caring and helpful throughout the claims process. I would recommend FIGO to a friend or family member. No question! The sooner you get FIGO, the better, especially if your pet is young. It's a must have!