5
out of 5
POSTED: | BY: Amanda Hollmer
Best pet insurance by far!
After a lot of research I decided on Figo insurance for my husky puppies. The combination of coverages and price were appealing. Figo offers many coverages not available through other insurance. The reviews from users and review sites were also impressive. However no amount of research will matter if the company makes the claims process difficult or refuses to pay. Well I am happy to report that Figo has the easiest claims process, you simply take a picture of your receipt in the app and fill in a few details and your done. As far as processing and payment. Figo far exceeded my expectations. I have filed 4 claims, all were processed in less than a week and 2 were processed the same day. All 4 claims have been either applied towards my selected yearly deductible or paid out and the money direct deposited. I took my pup to the vet Wednesday and on Friday the money is in ny account. During claim submission it stated it could take up to 2 weeks which I felt was fair and reasonable but to process and payout in 2 days is extraordinary service. I didn't have to fight or wait. This is a huge benefit should I ever have an expensive bill to know that I won't have to choose between my mortgage and my puppy is a such a relief. I cannot recommend this company enough!!
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