5
out of 5
POSTED: | BY: Blanca Nahmias
Great Service
Great Service
Great staff
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4.2
out of 5
Number of reviews 2,597
Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank.
Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
5
out of 5
POSTED: | BY: Vincent Abrignani
Figo has always been responsive and has…
Figo has always been responsive and has provided Outstanding service. I am very satisfied with their service.
5
out of 5
POSTED: | BY: Carol Balfe
FIGO for my cats
I have had FIGO for a little over a year - and have had to submit claims on several occasions for my two cats. Early on, FIGO was undergoing some reorganization and claims were a bit slow. There was also a mixup about a preexisting condition for one of my cats. HOWEVER - FIGO was very understanding and gave me the benefit of the doubt. In the past two months, I had a couple of fairly large claims. To my pleasant surprise, FIGO processed and paid in less than 4 days! Very impressive!
5
out of 5
POSTED: | BY: Jaime Smith
Happy Camper
Super company so far! Very quick to process claims and receive refunds!
2
out of 5
POSTED: | BY: Andy
Constant Premium Increases
I was excited when I signed up, stupidly thinking that the premiums would be somewhat fixed, but the 2018-2019 increases were double what I was paying and triple what I signed up for. I don’t want to use the term “bait and switch” because it’s not exactly that, but close enough for me to type it here. I made one claim in 3 years for about $100 because my vet is so affordable, yet I am told vet rates in my area are increasing, justifying huge increases. Self insure. Put some money aside.
Monthly Cost
$9 to $135 on average depending on chosen plan.
Coverage
You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible.
The pay-out amount is based on your actual vet bill.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.
Age Limits
Must be 8 weeks or older to enroll. No upper age limits apply.
Waiting Period
1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)
Exclusions
Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months
Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences
We now have a wellness option
We have a diminishing deductible
Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together.
Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH.
With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.