Figo | Pet Insurance Review

4.4

out of 5

Number of reviews 2,652

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 1.0
  • 3.0
  • 4.4
  • Count
  • 1
  • 4
  • 2,652

Updated: May 29, 2024

  Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank. Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
5

out of 5

POSTED: | BY: Andrea Gallagher

Fantastic customer service

Fantastic customer service. Excellent turnaround for claims! Easy to access everything I need for my furbaby
5

out of 5

POSTED: | BY: Lauren

Amazing!

I cannot day enough great things about Figo. I have never had a policy that paid out as much as them. Having Figo was truly an added bonus after learning that my dog had a mast cell tumor in his nostril, requiring surgery. Figo is always super responsive and the money hits my checking account on no time. Highly recommended!
5

out of 5

POSTED: | BY: Bianca

Good value

I researched several pet insurances before finding Figo. It had the best coverage without breaking my budget. Submitting claims is super easy and the return is super quick. So far I've had no issues and I'm glad I chose this insurance.
5

out of 5

POSTED: | BY: Teresa

Love Figo!!

Fast paybacks. Excellent customer service.
5

out of 5

POSTED: | BY: Angelina

The best I could have ever chose!

As a new pet owner honestly I was hesitant on which insurance company to chose. I did my research, read reviews and was referred to Figo. Figo has been VERY VERY understanding and efficient! My puppy was injured a couple of times and it was costly. When I filed my first claim I thought it was going to be a hassle, but Figo made it so easy! The reimbursement was quick! I'm glad I chose Figo!

Monthly Cost

$9 to $135 on average depending on chosen plan.

Coverage

You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.

Age Limits

Must be 8 weeks or older to enroll. No upper age limits apply.

Waiting Period

1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)

Exclusions

Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences We now have a wellness option We have a diminishing deductible Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together. Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH. With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.

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