Figo | Pet Insurance Review

4.2

out of 5

Number of reviews 2,614

  Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank. Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
5

out of 5

POSTED: | BY: Micah Wagner

We just got FIGO

We just got FIGO, and literally 2 weeks later our little bud Crouton had an accident and got into allot of dark chocolate. FIGO absolutely killed it. They submitted most of our paperwork for us by email, and had the claim closed and paid out in a week. I couldn't believe it. Highly recommend.
5

out of 5

POSTED: | BY: Shaun

Very helpful and timely on payments!!

Very helpful and timely on payments!!
1

out of 5

POSTED: | BY: Michelle

DOUBLED MY PREMIUM ($42 to $86 a month)

This company probably won't last-- they were offering insurance plans that were too good to be true and must have finally realized because without warning they doubled my premium ($42 to $86) for the same plan. I only went with Figo because they had great coverage compared to cost and waived a lot of waiting periods for certain conditions (hip dysplasia, etc). However, if they will be doubling my premium to be able to offer this type of coverage, this is not what I signed up for. I should have went with Healthy Paws from the beginning and I would be past the 1 year waiting period. Wasted a year with Figo. Go with more reputable insurance providers. They are NOT IT.
1

out of 5

POSTED: | BY: Michelle

Doubled premium rates at the 1 year

This company probably won't last-- they were offering insurance plans that were too good to be true and must have finally realized because without warning they doubled my premium ($42 to $86) for the same plan. I only went with Figo because they had great coverage compared to cost and waived a lot of waiting periods for certain conditions (hip dysplasia, etc). However, if they will be doubling my premium to be able to offer this type of coverage, this is not what I signed up for. I should have went with Healthy Paws from the beginning and I would be past the 1 year waiting period. Wasted a year with Figo. Go with more reputable insurance providers. They are NOT IT.
5

out of 5

POSTED: | BY: Monika Von

Very easy to deal with

It was very easy to file a claim and follow it. Quick response time. Quick resolutions.

Monthly Cost

$9 to $135 on average depending on chosen plan.

Coverage

You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.

Age Limits

Must be 8 weeks or older to enroll. No upper age limits apply.

Waiting Period

1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)

Exclusions

Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences We now have a wellness option We have a diminishing deductible Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together. Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH. With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.

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