Figo | Pet Insurance Review

Thanks Figo! My senior dog Chance has been receiving the best treatment for a complicated illness. Being able to get the help he needs means everything. Filing a claim is quick and easy online, reimbursement is fast! Any questions I have had were answered in a kind, helpful and professional manner. Choosing Figo was the best decision I could have made. Highly recommended!!

+ The only good thing I can say is that I have heard many good recommendations about Figo Insurance. Yet, my own experience was not a good one. - I understand that pre-existing conditions are not covered by any pet insurance, Yet, Figo was very loose with the definition of pre-existing conditions. I uploaded all vet records of my dog as soon as I started the policy and asked for the evaluation to learn about the coverage for pre-existing conditions. --Which I suggest you to do too in order to not have any surprises--- - Getting a reply took a whole month. - My dog had kennel cough 5 months before the policy date, and had diarrhea 2 months before. As you all know, these cases are curable. My dog certainly has not suffered from kennel cough for 5 months, and diarrhea for 2 months. But, the insurance considered them as preexisting conditions and excluded them from being covered. - They kept claiming that all insurances will do the same, while Figo is the best to accommodate curable pre-existing conditions. It definitely was not the case, and that is why I am going with some other insurance. So, don't take their word when they claim "all insurances will do this", do your own research instead.

Quick claims settlement. This makes it easier to have a healthy pet.

Figo is the best pet insurance we’ve found! Everyone I have spoken to at Figo is kind, knowledgeable and their turn around time is so fast!! I would recommend figo to anyone shopping around for insurance! They even did a pre approval for me so that I could determine if I wanted to move forward with my dogs dental procedure or not. So grateful for this company!

Figo has been nothing but great! From the customer service to claims reimbursement. The turn around for refunds is literally so fast. They practice what they preach. Exactly what they promise from what is covered to their kind caring employees and customer service. Everyone is caring and patient. When you call and have a ton of questions, they take the time to answer all of them. I would and have recommended Figo to many of my friends. I feel confident that my pet is covered and I can focus on my pet's recovery rather than worrying about how I will be able to pay my bill. So happy with Figo!