Figo | Pet Insurance Review

We adopted a dog, Zoey, from our local Humane Society in June 2017. She’s mostly English pointer and is very active. Although I have had several other dogs in my life, I was skeptical about getting pet insurance, as I doubted it could ever be useful. In my mind, unsupported by any facts I might add, the insurance company would likely exclude most, if not all, claims which were submitted. I can happily say that is absolutely not the case with FIGO. As it turns out, Zoey tore her ACL and required a fairly significant orthopedic surgery. The claim’s staff at FIGO could not have been more helpful. They guided my wife and I Through the claims process and, after all of the necessary paperwork was submitted, the claim was immediately resolved and a reimbursement check was sent to us. Incredible is all I can say... This is hands-down a wonderful insurance company. I really feel they have our back. Thank you FIGO!!

We just got FIGO, and literally 2 weeks later our little bud Crouton had an accident and got into allot of dark chocolate. FIGO absolutely killed it. They submitted most of our paperwork for us by email, and had the claim closed and paid out in a week. I couldn't believe it. Highly recommend.

Very helpful and timely on payments!!

This company probably won't last-- they were offering insurance plans that were too good to be true and must have finally realized because without warning they doubled my premium ($42 to $86) for the same plan. I only went with Figo because they had great coverage compared to cost and waived a lot of waiting periods for certain conditions (hip dysplasia, etc). However, if they will be doubling my premium to be able to offer this type of coverage, this is not what I signed up for. I should have went with Healthy Paws from the beginning and I would be past the 1 year waiting period. Wasted a year with Figo. Go with more reputable insurance providers. They are NOT IT.

This company probably won't last-- they were offering insurance plans that were too good to be true and must have finally realized because without warning they doubled my premium ($42 to $86) for the same plan. I only went with Figo because they had great coverage compared to cost and waived a lot of waiting periods for certain conditions (hip dysplasia, etc). However, if they will be doubling my premium to be able to offer this type of coverage, this is not what I signed up for. I should have went with Healthy Paws from the beginning and I would be past the 1 year waiting period. Wasted a year with Figo. Go with more reputable insurance providers. They are NOT IT.