Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank.
Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
This insurance has been amazing for my 4 dogs! They have been very responsive and are great with helping if you need them!
5
out of 5
POSTED:
| BY: Rae
Better than I expected!
As a first time dog owner and hearing of all the pet emergencies my friends and their pups have endured, I thought I’d start my pup right away. I’m so glad I did! I woke up one morning to my 11 mo. old black lab unable to walk and whining...which I’d never heard him do before! After vet appointments, sedation, X-rays, medicine, referrals, and surgery, my pup is on the mend. I’m not worried too much about the vet bills as I picked a good deductible and percentage of bill payment that works for my financial situation. The claims have been really easy to submit by snapping a picture with my tablet and uploading it to the site. My return payments have come back quickly and directly go in my checking account. I’ve passed on FIGO praise to all my pet owning friends.
I had been a customer of another insurance company for years. All of the sudden, they became nitpicky, difficult to work with, and customer service did a real nosedive. They would not answer emails, forcing me to call, then the wait times were horrendous. To submit a claim, you had to have the vet fill out a form, then scan the form and invoice in, and upload it to a portal. Ugh.
I decided to switch, and I am very happy with Figo, the new company I went with. Customer service on the phone and in emails has been stellar. They have a GREAT app for uploading claims, and a very fun social element. Figo only requires doctor’s notes, which my vet can email to me. No filling out forms! Figo also gives you collapsible water dishes with a caribiner for each pet and a collar tag with a unique number that can be used to locate your pet, should they become lost.
Figo covers things unusual, such as boarding fees if the owner has an emergency and has to be in the hospital. Go look, and see all of it! My puppy got a very serious illness at eight weeks old. It was pre-existing in my last policy. As I expected, it would also be pre-existing with Figo. The biggest difference is that my last company refused to cover ANY signs of the illness (such as coughing, no matter the reason). Figo is different! My dog’s illness was deemed “curable,” and I could apply for an exception after she was illness-free for 12 months. Um, wow. They do not guarantee your appeal will be granted of course, but with the last policy having NEVER as their rule, this is great! I am so happy that I chose Figo, and I think you will be too. Their premiums are competitive, as well. Check ‘em out!
5
out of 5
POSTED:
| BY: Michelle
Look no further for pet insurance!!!
First there is the question of should I get Pet insurance or shouldn’t I? People will tell you their experiences... some people will say get it definitely, while some people will say, no you don’t need it. Well we decided to go with getting Insurace for our brand new puppy and thank God we went with FIGO. I am a researcher and review reader for everything I do and purchase. Figo seemed to have the most advantages and seemed user friendly. The costs were all relatively in the same ball park. We have had FIGO insurance for eight months and unfortunately we have had to use the insurance four times. If your dog has floppy ears they are prone to ear infection which could be costly... that was the first time we had to use it. The second time my poor little puppy was throwing up for two days and I don’t know what was wrong so I took her to the doctor and that was about $890. My deductible is $200 which was partially met with the ear infection. So once I met that deductible I got back 80% of the rest. If you have a puppy they are very curious and they will eat anything and things happen so you will need insurance. Within 5-10 minutes of not having my puppy on my lap I thought she was with my daughter instead she had opened a bottle of melatonin with xylitol which is toxic to dogs . Thank God we caught her. And rushed her to the vet right away so that they could induce vomiting . She still had to be a kept in the hospital for four days to monitor her blood sugar. The bill was $3000. I submitted the receipt by taking a picture..super easy, answered a few questions. My claim was approved the next day and the following day the money ($2400)was in my checking account. Two days ago I took her back to get her liver rechecked that was $106 I submitted it that night and $84.80 was in my checking account today. Every time I have submitted a claim it has been super easy and super fast I would highly recommend FiGO insurance!! Also a nice little bonus is that you get a cloud with an email address and folders online so that you can keep all of your pets records together which is really nice. I don’t usually write such long reviews but I am so glad that we made this investment. I just hope my premium does not go up after the first year because we had so many claims!
You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible.
The pay-out amount is based on your actual vet bill.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.
Age Limits
Must be 8 weeks or older to enroll. No upper age limits apply.
Waiting Period
1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)
Exclusions
Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months
Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences
We now have a wellness option
We have a diminishing deductible
Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together.
Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH.
With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.