Figo | Pet Insurance Review

I was a little worried at first since Figo is newer to the pet insurance market but trusted the numerous positive reviews and I’m glad I did! I love that you can adjust the rates, coverage, and deductible to your needs. Within a month of opening our policy, my dog developed a leg injury. Then a few months later, she developed a mast cell tumor. Then a split nail with an infection. Figo claim filing is so incredibly easy via their app. Customer service is great! All of my claims have been covered and processed quickly. Longest claim took one week. Most have been 2-3 days. Quickest was 1 day. No hassle, automatic fund transfer if selected. They’ve covered everything we signed up- platelet rich injections, laser tendon treatments, surgery, meds. They’ve covered thousands of dollars of claims without hassle. The only hiccup (and not unforeseen) was the initial leg injury and showing it didn’t pre-exist. But that was our very first claim and once we got all the records turned in, things have been easy breezy. We are so incredibly pleased and thank God we got Figo insurance when we did!!! Otherwise we would have been making very tough decisions because Reese’s vet bills accumulated were over $4000.

My cat had a condition entropion. This means his lower eyelid was turned in and scratching his cornea with his lashes. He needed surgery to prevent permanent damage to his eyes and to relieve the pain that he was in. He was operated on on a Thursday, I submitted the claim on Friday, I had my check by the middle of the next week covering the surgery which was expensive. The only responsibility I had was to submit all the appropriate papers that FICO needed and they took care of the claim. I would not have been able to afford this surgery and my cat would have remained in pain and possibly had his eyesight compromised. I'm thrilled with this company.

I have had an easy time submitting my claims toward my deductible. the process is quick and response is too. i have not had to go beyond that as yet .the service has been great to this point!.

We are so delighted with Figo Pet Insurance for our new red Irish setter Newton. The convenient Figo phone app allows me to start new claims before leaving the vet’s office, including uploading pics of claim forms, Vet progress notes, & photos as supporting documents. Claims are processed within 14 business days and the funds are conveniently deposited into the bank account of our choice. Customer service reps are always friendly, helpful, & knowledgeable. We highly recommend it!

When you are worried about your pet’s health issues, the last thing you need is a complicated claim process. Figo is amazing- quick, easy and painless from beginning to end. Highly recommend!